Security Service Technician

Description

As a Security Service Technician, you are a part of a dynamic team that allows you to grow as the client grows.

We're looking for someone with a passion for providing world-class service to customers, colleagues and communities. A person of integrity with a commitment to growth, accountability and delivering results. Someone who wants to join an organization with a positive culture that embraces equal opportunity and allows everyone to be the best version of themselves at work and home. Someone who wants to grow with us and deliver results as an exceptional Security Service Technician.

Acts as "our customer's best service provider" at all times thereby ensuring the client is the customer's first choice for service.

Respond to routine and some non-routine customer service calls, scheduled maintenance calls, and emergency and after-hours service calls on a timely basis; diagnose, troubleshoot, repair, replace defective parts and debug systems for routine problems; install projects as necessary.

Use solid troubleshooting skills to isolate and fix problems in malfunctioning equipment or software.

Identifies and resolves problems for many types of service calls including emergency and after-hours calls; analyzes repair requirements and provides customer with appropriate solutions; completes necessary repairs and replacements as needed; exercises judgment in selecting methods, techniques, and evaluation criterion for obtaining results.

Completes accurate and detailed service reports for customer and the client in a timely manner to allow for accurate invoicing and job cost tracking.

May provide custom systems integrations, detailed systems upgrade planning and execution, systems audits and consultation, and/or database management and manipulation. May install, configure, and support a variety of network systems and equipment for assigned projects.

Executes all service calls in accordance with Federal, State and local regulations as well as company health and safety policies and procedures. Uses solid troubleshooting skills to isolate and fix problems in malfunctioning equipment or software.

Communicates with and work with the other team members consistently to improve overall operations of client, and company.

Responsible for primarily performing preventative maintenance for installed systems that are typically less complex.

Work closely with other specialists to cross-train on servicing existing customers by responding to service calls, carrying out Customer Support Programs and small projects business.

Scope of work includes technical assistance, systems checkout of new and existing installations, troubleshooting and maintenance and repair routines associated with installed Security and the installation of small or less complex projects.

Performs other duties and responsibilities as requested or required.

Skills

Intrusion Prevention, Access Control, Video/CCTV, Customer Service Skills

Top Skills Details

Intrusion Prevention,Access Control,Video/CCTV,Customer Service Skills

Additional

Skills & Qualifications

Exceptional customer focus and ability to work under pressure; ability to maintain awareness of, and seek to meet the needs and wants of the customer without being prompted.

Solid technical skills and/or experience related to fire alarm systems, and/or electronic security systems.

Solid programming skills and proven ability to troubleshoot problems and look for solutions.

Must be a self-starter and work well with direct supervision.

Solid mechanical and electrical aptitude (e.g. works with a variety of hand and power tools such as drill, screwdriver, wire stripper, hacksaw, crimper).

A valid driver's license with a clean driving record.

Ability to travel locally to jobsites on a regular basis. Minimal overnight travel may be required.

Experience Level

Intermediate Level

Job Type & Location

This is a Contract to Hire position based out of La Vista, NE.

Pay and Benefits

The pay range for this position is $22.00 - $38.00/hr.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:  - Medical, dental & vision
- Critical Illness, Accident, and Hospital  - 401(k) Retirement Plan
- Pre-tax and Roth post-tax contributions available
- Life Insurance (Voluntary Life & AD&D for the employee and dependents)  - Short and long-term disability
- Health Spending Account (HSA)  - Transportation benefits
- Employee Assistance Program
- Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type

This is a fully onsite position in La Vista,NE.

Final date to receive applications

This position is anticipated to close on Jul 17, 2026.

About TEKsystems

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working…