DSHS HCLA Public Records & Compliance - Management Analyst

DSHS HCLA Public Record & Compliance - Management Analyst 4

The Developmental Disabilities Community Services (DDCS) within the Home and Community Living Administration (HCLA) is actively recruiting for a Public Records & Compliance – Management Analyst 4 professional to join our dynamic team in Lacey, WA. HCLA is a newly formed administration within the Department of Social and Health Services (DSHS), bringing together the Developmental Disabilities Administration and the Aging and Long-Term Support Administration.

In this role you will present research findings, analyze management business issues and processes, provide consultation, develop strategies, and formulate recommendations to the Public Disclosure and Discovery Unit Manager, and monitor proposed or pending changes in business operation requirements, laws, policies, and procedures, assess potential impact on business unit functions, and recommend appropriate responses to assist in implementation of those changes.

As the designated specialist/consultant in the laws governing records requests, the incumbent will provide training to the Agency’s records coordinators supporting local offices and facilities across the State, and audit, monitor, and provide guidance to regional coordinators to ensure compliance with state and federal regulations and statutory timelines.

Note: This role offers a hybrid telework schedule, with in-person workdays determined by business needs. The role allows flexibility in choosing an office location within the region.

• Serve as consultant to DDCS senior management in developing program analysis and suggesting policy and procedure changes to track and trend outcomes in collaboration with the Public Records Program Manager.
• Directly responsible for completing program analysis to track and trend outcomes in collaboration with the Public Records Program Manager.
• Lead the DDCS team in evaluation and assessment of process improvement strategies and provide monthly reports to management on analyses of complex public records requests.
• Design, develop, scope, methodologies, timelines, and evaluate methods of data collection to evaluate usage trends.
• Perform analysis of business issues and evaluate options, preparing project reports, summaries with narrative, statistical charts, tables, and graphs to identify solutions; implement process solutions.
• Substantially responsible for policy and procedure development, implementation, and training for regional field services staff.
• Provide expertise in researching, analyzing, evaluating, and presenting recommendations to management regarding multidimensional issues that may cross unit, division, departmental and/or agency lines and do not have readily available solutions.
• Conduct bill analysis as the subject matter expert during the legislative session related to public records and monitor proposed or pending changes in federal programs.
• Other duties as assigned.

• Ability to understand and interpret complex laws.
• Demonstrated ability to thoroughly review documents for accuracy, completeness, and compliance.
• Proficiency in the use of redaction software, email search software, email conversion software, records database, document repositories, client databases, and excellent communication skills.
• Ability to provide training and feedback to regional staff in a clear, constructive and concise manner.
• Highly organized and able to handle multiple concurrent deadlines.
• Effective oral and written communication with management, peers, facility staff, clients, client families, and the public.

• Bachelor’s degree in business administration, public administration, law, public health, health administration, or a related field AND FOUR years of experience conducting research and analyzing policies, laws, rules, or regulations, or a comparable combination of graduate education and experience.
• OR EIGHT years of professional/practical business administration, public administration, law, public health, health administration office experience and concurrently professional experience conducting research and analyzing policies, laws, rules, or…