Program Specialist | Receipts

Program Specialist 5

The Washington State Department of Transportation (WSDOT) is seeking a skilled Program Specialist 5 to support the Accounting and Financial Services (AFS) division in Lacey, WA. In this critical role, you will serve as the department's subject matter expert, ensuring compliance with federal and state regulations, agency policies, and internal control requirements while managing program performance, risk, system administration, training, and stakeholder engagement.

Supporting all WSDOT regions and divisions, this position helps facilitate efficient procurement and payment processes, strengthens financial stewardship and accountability, and oversees a high-volume program processing more than 112,000 transactions annually totaling approximately $70 million. Through strategic program management, continuous improvement, and collaboration with financial institutions, regulatory agencies, and internal partners, this position directly supports WSDOT's mission by delivering high-quality financial services that enable safe, reliable, and cost-effective transportation.

Among the varied range of responsibilities held within this role, the Program Specialist 5 will:

• Administer and monitor statewide PCard operations, including card accounts and PCMS users to ensure appropriate access, strong internal controls, and effective program governance.
• Provide program leadership by directing, prioritizing, and coordinating PCard activities in alignment with agency objectives and applicable regulatory requirements.
• Analyze program performance, compliance risks, and trends; develop and implement procedural and system improvements to strengthen efficiency, controls, and compliance.
• Develop, revise, and administer PCard policies and procedures in coordination with OFM and DES to ensure statewide compliance monitoring, and decision-making.
• Provide technical guidance, training and consultation to internal and external stakeholders, anticipating issues and recommending proactive solutions.
• Provide training, consultation, and outreach to WSDOT PCard users on purchasing requirements, financial rules, and PCMS procedures.
• Develop, update, and coordinate PCard training materials and guidance to ensure consistent statewide application of program policies.
• Facilitate and participate in outreach and training events across WSDOT regions.
• Maintain accurate PCMS records for authorized users, cards and system access in compliance with internal control requirements.
• Supervise, train and support the Purchasing Card Coordinator position to ensure effective workload management, staff development, and continuity of PCard operations.

To be considered for this opportunity, the following competencies are required :

• Generally Accepted Accounting Principles: Knowledge of federal and state financial regulations, policies and audit requirements.
• Financial Analysis, Compliance & Systems Oversight: Ability to analyze financial and program data, identify discrepancies, evaluate processes, and recommend improvements while ensuring compliance with applicable laws, regulations, and agency policies. Proficient in using financial systems and enterprise databases to accurately manage, retrieve, and analyze data to support program operations and decision-making.
• Policy Development & Interpretation: Ability to develop, interpret, and administer program policies and procedures in coordination with statewide governing authorities.
• Internal Controls, Audit Compliance & Risk Management: Knowledge of internal controls, audit requirements, and risk mitigation practices in financial or procurement programs.
• Problem-Solving & Independent Judgement: Ability to apply sound judgement and independent decision-making within delegated authority to resolve complex program issues in alignment with agency objectives and requirements.
• Attention to Detail & Program Integrity: Skills to ensure accuracy, compliance, and integrity of financial and program activities and communicate complex information clearly to diverse audiences.
• Customer Service & Communication: Skills to communicate clearly and professionally with internal and external stakeholders. Skills to provide accurate guidance and respond effectively to inquiries regarding program rules, processes, and systems.
• Teamwork & Collaboration: Skills to work collaboratively with colleagues and stakeholders to achieve program objectives and contributes to a respectful, effective, and cooperative work environment.
• Time Management & Prioritization: Skills to manage competing priorities in a statewide program environment while maintaining accuracy and meeting deadlines.
• Technical Proficiency: Ability to operate office technology and software applications (Excel, Outlook, Teams) for analysis, reporting and communication.
• Supervisory Experience: Demonstrated experience supervising staff, including assigning work, evaluating performance, and ensuring accountability for deliverables.
• Growth Mindset: Actively demonstrates a commitment to learning…