Seasonal Part Time Floor Staff
Listed on 2026-06-10
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Entertainment & Gaming
Customer Service Rep
Seasonal Part Time Floor Staff - $/Hour
- Part‑Time
- Rate: $19.00 – $19.50 USD per hour
Showing: 1 location.
OverviewWe are seeking outgoing and energetic applicants looking for part time seasonal employment through August 2026 and are available to work weekends and holidays, as this is a 365‑day‑a‑year business and do the bulk of our business on weekends and holidays. Scheduled hours per week fluctuate based on our business levels, and shifts can start as early as 8 am or end as late as 2 am.
The Floor Staff employees are responsible for selling tickets and food items at the concessions stand, greeting and checking guests in, and maintaining the cleanliness of the lobby, hallways, and auditoriums during business hours.
Floor Staff team members are primarily responsible for ensuring our guests receive exceptional service. Floor Staff may be scheduled to work in the Concession Stand, as a Greeter, or as an Usher. Floor Staff employees must act as a representative of Regal in a way that is consistent with our mission statement and policies; including:
- Regular and consistent attendance
- Handling of emergency situations when called upon to do so
- General cleaning duties
- Compliance with our company dress code
- Operating POS system, including proper handling and responsibility for accuracy of cash drawer, credit cards, travelers’ checks, gift cards and redeemed discount tickets, passes and coupons
- Promoting the Regal Crown Club program
- Operating POS system, including proper handling and responsibility for accuracy of cash drawer, credit cards, travelers’ checks, gift cards and redeemed coupons as well as concession stock inventory
- Promoting the Regal Crown Club program
- Up‑selling/suggestive selling of Premium Viewing Experience (3D, RPX, IMAX)
- Ensuring tickets are sold in accordance with the MPAA rating system and company policy
- Responding to phone calls and questions from guests in a manner that is consistent with our guest service philosophy
- Operating, preparing and cleaning all concession‑related equipment
- Complying with all local, state and federal food safety laws
- Abiding by all federal and state laws with regards to breaks and/or meal periods
- Ensuring required alcohol certification and training are current where applicable
- Ensuring that you are of legal age to sell or serve alcohol according to state or local laws if your duties include alcohol sales/serving
- Reading and understanding training materials that cover sexual harassment and discrimination
- Tearing tickets, collecting and depositing appropriate stubs, and directing patrons to their auditoriums
- Inspecting backpacks and packages when applicable
- Managing crowd control and assisting guests in finding seats in auditoriums when necessary
- Enforcing the MPAA rating system
- Conducting in‑theatre inspections to monitor picture and sound quality, watch for film and content theft, and help maintain a safe quality environment within the auditoriums
- Reporting to management any problems, discrepancies or unusual situations that arise at the theatre
- Performing in‑auditorium concession auxiliary sales as directed by management
- Cleaning auditoriums at the end of scheduled shows and maintaining clean restrooms, lobby area, hallways and other areas outside the auditorium
- Monitoring cleanliness and operation of theatre vending equipment
- Assisting with all opening and closing duties as assigned by management
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Language Ability: possess good public speaking, listen effectively and respond clearly and directly.
- Math Ability: perform calculations with speed and accuracy and identify and correct errors.
- Reasoning Ability: identify problems, gather relevant data, evaluate alternatives, and reach conclusions based on evidence; perform under pressure and/or opposition.
- Personal
Skills:
possess…
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