Senior Banker

Position

Financial Center Associate – Responsible for first point-of-contact with clients, fostering relationships, and directing them to specialized services.

• Partner with teams to provide consumer and small business solutions, services, and strategies.
• Assist, educate, and train clients using self-service technologies.
• Leverage resources, technologies, and processes to enhance the client experience and ensure operational excellence.
• Adhere to established processes, laws, and guidelines for account opening, maintenance, and Digital Assisted Shopping.
• Manage client interactions to act in the best interests of the client and the bank, abiding by regulatory requirements.
• Proactively connect with clients through outbound calls and consistent follow-up routines.

• Minimum of one year demonstrated sales experience in a relationship-oriented, client-centric environment.
• Enthusiastic, highly motivated self-starter with a strong work ethic and focus on results.
• Collaborative – builds and nurtures strong relationships.
• Passionate about improving clients' financial lives.
• Confident in identifying solutions for new and existing clients.
• Strong written and verbal communication skills; comfortable engaging all clients in-person and by phone.
• Ability to learn and adapt to new information, technologies, and changing circumstances.
• Strong critical thinking and problem-solving skills.
• Effective time management – organize, prioritize, and perform multiple tasks simultaneously.
• Can obtain or hold a notary commission within a few months of start date; must work weekends and/or extended hours.

• Associate’s or Bachelor’s degree in business, finance, or related field.
• Experience in a financial center with goal attainment or exceeding.
• Retail and/or sales experience in a salary plus incentive environment.
• Experience achieving team and individual goals.
• Financial information, spreadsheet, and finance skills.
• Knowledge of banking products and services.
• Strong computer skillset including Microsoft applications and laptop technology.
• Active listening, business acumen, customer focus, oral communication, problem solving, account management, and client experience.
• Branding, client management, client solutions, advisory, relationship building, business development pipeline management, prospecting, referral identification, and referral management.

High School Diploma / GED / Secondary School or equivalent.

1st shift (United States of America). 40 hours per week.

• Hourly pay range: $25.97 - $31.75, based on experience, education, and skill set.
• Eligible for a formulaic incentive plan.
• Benefits eligible with industry-leading benefits, paid time off, and support for physical, emotional, and financial wellbeing.

US - WA - Lacey - 601 Sleater Kinney Rd - LACEY BC (WA5123)

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