QA Provider​/Manager - Onsite; Lacey, WA

Quality Assurance Provider

Greetings from My3tech. Role:
Quality Assurance Provider.

Location:

Lacey, WA (Onsite). Duration:
Long-term. Client:
Washington State Gambling Commission.

Scope of Work:

Any work order resulting from this work request is for Works for Hire agreement; any documents or work products created, developed, or modified are not copyrighted, not proprietary, and can be reproduced and/or modified by GMB at GMB discretion. The QA provider is responsible for all activities and deliverables required by OCIO, including:

• Reports:
  • Baseline quality assurance plan, including at a minimum:
    • Methods and criteria to be used in conducting the QA engagement and assessing practice areas noted in item 2 below; and
    • The timing and audience for draft and final reports and the template(s) for the ongoing report
  • Updated readiness assessment with an emphasis on requirements review
  • Regular QA report
    • Each report must assess at a minimum:
      • Assessment of overall project performance
      • Variances on scope, schedule, and budget
      • Key practice areas/domains that align with project management methodology and industry best practices such as:
        • Overall health – Over the life of the project, are effective project management processes being used and coordinated within the project and with all project participants to achieve desired results?
        • Scope – Does the project include an approach to managing scope to ensure the project success?
        • Schedule – Is the project effectively managing the timely completion of the project?
        • Budget – Is the project routinely estimating, budgeting, managing, and controlling costs so that the project can be completed successfully?
        • Quality and business outcomes– Is the project defining quality measures and continuously improving processes to achieve project outcomes?
        • Team – Is the project acquiring, developing, and managing appropriately skilled and adequately staffed project teams?
        • Communications and Stakeholders
          - Is the team identifying stakeholders (people, groups, or organizations) that could impact/be impacted by the project? Is the project using appropriate strategies to engage stakeholders and supporting timely, appropriate, and accessible communications over the project’s life?
        • Governance, escalation, and decision-making:
          Does the project have effective and engaged executive leadership and governance structure? Does the team follow established escalation process and work with project leaders to timely decision making for project success?
        • Risk, Issues, Action items, and Decisions – Is the project effectively identifying, analyzing, and controlling project risks and issues? Does the project have an effective process to manage action items and decisions?
        • Procurement and vendor management
          - Is the project appropriately managing the acquisition of products, services or results needed from outside the project team? Is the project effectively managing the resulting contracts over the life of the contract?
        • Training and business readiness – Is the project actively managing organization, user, and stakeholder readiness to effectively adopt, use and realize intended benefits? Are appropriate training, outreach, and reinforcement frameworks in place?
        • Deliverables (if in scope of work) – Has the project established acceptance criteria for deliverables that the deliverables are following and adhering to? Do deliverables align with industry best practice and overall project goal in achieving planned objectives?
      • As work progresses, regular assessments must also focus on the current phase of the project and include discussion on transition and operational planning and readiness activities, including planned governance following implementation and answer the following:
        • Overall health – Over the life of the project, are effective project management processes being used and coordinated within the project and with all project participants to achieve desired results?
        • Each report must include the following:
          • A cover letter signed by the QA provider responsible for the content that attests to the independent preparation of the report. The cover letter should also contain contact information of the preparer.
          • An executive summary of project…