Professional Sales Representative

Job Summary

Join our dynamic team and embark on a rewarding career where your ambition drives your success. Our Professional Sales Representatives earn on average $65K+ annually through a competitive base wage plus uncapped commissions on all written sales. Responsibilities include creating sales by providing exceptional customer service and deep knowledge of the La‑Z‑Boy selling process, products and services. Training pay is $18.00 per hour for 2‑6 weeks (no commission);

after training, average annual earnings range from $50,000 to $70,000+ inclusive of base and commission.

We are hiring a Professional Sales Representative for La‑Z‑Boy Furniture Galleries in Lacey, WA. The role focuses on guiding high‑end clients through a premium sales experience, curating luxury looks, and building long‑term customer relationships that drive increased sales and profitability. The position requires excellent communication, customer‑service skills, and a strong sales background—luxury retail experience is a major plus.

• Sell furniture, accessories, and services to achieve store sales goals.
• Promote the Design program and support the Designer in meeting sales objectives.
• Execute the La‑Z‑Boy selling process, including approach, rapport building, needs discovery, portfolio presentation, objection handling, closing, and follow‑up.
• Maximize promotions, marketing initiatives, and grassroots programs.
• Maintain strong knowledge of all product lines and consistently adhere to company processes.
• Schedule home consultations, present customized room designs, and recommend installation services.
• Provide high‑level customer service, resolve issues, and use Podium for satisfaction and follow‑up.
• Assist in staff training, coaching, and development of new peers.
• Maintain store appearance, manage visual displays, and keep accurate order, deposit, and customer records.
• Accurately complete daily On‑Point system logs and handle store opening/closing duties.
• Support deliveries, schedule installations, and ensure timely customer service.

• Lift and carry up to 50 pounds.
• Stand for long periods; frequently sit, walk, bend, and stoop.
• Perform repetitive hand motions; require hearing and listening.
• Work in an indoor environment; pass background and drug screening.

• Health Insurance through Blue Cross/Blue Shield
• Optum for prescriptions (in‑network)
• Dental and Vision Insurance
• Paid Vacation
• 401(k) with company match
• Disability Insurance
• Life Insurance and AD&D
• Paid Bonding Leave
• Paid Training
• Health Savings Account (tax‑free contributions, growth, and withdrawals)
• Tuition Reimbursement (up to $5,250 per calendar year)
• Employee Assistance Program (counseling, financial, and legal resources)

• High School Diploma or equivalent
• Prevailing sales experience and ability to close a sale
• Excellent communication, customer‑service, and organizational skills
• Strong interpersonal and negotiation skills; ability to build rapport and influence
• Effective time‑management and ability to handle multiple priorities
• Team‑player mentality; ability to work evenings, weekends, and holidays as needed
• Proficient with Microsoft Office (Word, Excel, Outlook, PowerPoint)

• Bachelor’s degree in Business or related field

• Training Pay: $18.00 per hour for 2‑6 weeks (no commission)
• After Training:
  • Base pay: $13.50 per hour
  • Commission: 1%‑6% on monthly sales based on achievement vs. goal; uncapped on written sales
  • Commission percent increases with higher performance to goal
  • Minimum wage adjustments to meet local requirements when necessary

At La‑Z‑Boy Incorporated, we are an equal opportunity employer. We understand that our employees’ diverse backgrounds, experiences, perspectives, and viewpoints add value to our ability to create and deliver the best possible service, quality products, and produce a workplace of utmost importance as we work together to build comfort. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

If you need a reasonable accommodation, please contact our recruiting team.