Bank Services Representative - Laconia​/Main Office

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Full time Main Office, Laconia, NH, US

We’re looking for a dedicated Bank Services Representative to provide outstanding customer service and support as part of our Laconia, NH retail banking team.

• Process a variety of financial transactions with accuracy, including deposits, withdrawals, loan payments, and check cashing.
• Handle cash balancing and financial transactions with care to minimize errors.
• Open and maintain retail deposit accounts, ensuring accuracy in all account-related tasks such as signature cards and address changes.
• Support overall office functions to ensure smooth daily operations.

• Deliver top‑note service to existing and prospective customers, fostering trust and creating lasting professional relationships.
• Act as a knowledgeable resource for customer inquiries regarding bank products and services.
• Maintain a positive and approachable demeanor while assisting customers at the Bank Services Representative window.

• Stay up to date with bank policies, products, services and industry regulations to ensure all operations meet legal and regulatory standards.
• Participate in ongoing training to enhance your skills, including understanding federal and state regulations and compliance procedures.
• Adhere to all relevant banking laws, including the Bank Secrecy Act and FinCEN Regulations.

• Active work environment with periods of standing, sitting and walking.
• Ability to lift up to 60 lbs. when necessary.
• Primarily office‑based with direct interaction with customers, providing excellent service at the bank’s service windows.

• High School Diploma or equivalent required.
• Prior experience in cash handling, sales, customer service or banking is a plus.
• Must have knowledge and experience with computer programs used throughout the course of the workday.
• Strong communication skills with the ability to interact professionally with customers and teammates.
• A commitment to accuracy, organization and attention to detail.
• Ability to work independently and as part of a team in a fast‑paced setting.
• A proactive approach to learning and personal development.

• We offer competitive compensation and benefits package, including an Annual Incentive Compensation (bonus) Plan, 401(k) with 50% match on the first 6% of eligible earnings, generous paid time off as well as paid time off for employees to give back to the communities in which we operate and live.
• We support our employees by providing several opportunities for professional growth and career advancement, including Tuition Reimbursement as well as internal and external training opportunities.
• We provide a supportive team‑oriented work environment and encourage our employees to attend our bank‑wide celebrations and meetings.
• You will gain valuable experience in the banking industry and enhance your skill set.

Bank of New Hampshire is fully committed to Equal Employment Opportunity (EEO) and to compliance with all Federal, State and local laws that prohibit employment discrimination. Should you require assistance to apply for employment with Bank of New Hampshire, please contact Human Resources at

EEO Employer Including Vets and Disability | Member FDIC