CI Manager Northeast

CI Manager Northeast

National Power is seeking an experienced CI Manager to lead our Critical Infrastructure team in the Northeast region and drive profitable growth.

The CI Manager, Northeast is responsible for leading and building a team, developing and expanding customer relationships, and ensuring project managers and field teams execute work safely, to customer specifications, and profitably. The role has full P&L responsibility with ownership of regional pipeline development, estimating and quoting, strategic account coverage, and leading field execution teams (PMs and DC Installers) to deliver a strong customer experience and profitable growth.

• Meet or exceed annual sales, revenue and operating profit goals for the Northeast region, as established by the Company.
• Act as the primary commercial point of contact for assigned Northeast accounts
• Develop and execute a regional sales plan that expands National Power’s presence with existing customers and targeted new accounts.
• Build and maintain strong relationships with customers, consultants, engineers, owners, and other decision-makers in critical infrastructure markets.
• Actively pursue new opportunities through direct prospecting, relationship development, and coordination with internal business development resources.
• Maintain full geographic coverage across the assigned territory, with regular customer visits, site visits, and market-facing activity.
• Support specification development efforts with customers and engineers so National Power is positioned early and favorably in project opportunities.
• Prepare and deliver professional customer presentations, capability discussions, and solution-oriented sales messaging.

• Review bid documents, engineered specifications, drawings, and customer requirements to develop accurate scopes, estimates, quotations, and proposals.
• Consult with engineers, vendors, and internal subject matter experts to clarify scope, technical requirements, and equipment selections before submission.
• Develop budgets, forecasts, and other commercial inputs needed for pipeline planning and opportunity review.
• Coordinate proposal turnaround to meet customer deadlines while protecting scope clarity, margin, and execution feasibility.
• Maintain accurate pipeline, quote-log, forecast, and account activity data in the Company’s business tracking tools.
• Collaborate with finance and legal on contracts, payment terms, commercial risk items, and other deal-structuring requirements.
• Assemble complete handoff packages for awarded work, including scope documents, contracts, estimates, schedule of values, drawings, quotes, and key customer contacts.
• Partner with CI Project Manager(s) and operations leaders to ensure a smooth transition from awarded work to execution.

• Lead and develop a team of project managers and DC installers that are capable of executing projects on time and on budget and delivering a great customer experience.
• Ensure seamless and complete job handoff to field execution teams to enable high quality and profitable execution.
• Drive continuous process improvement to increase productivity, reduce lead times, and deliver higher quality projects.
• Conduct weekly operations meetings with project managers to review and drive accountability for KPIs, job performance, job timelines, and resource scheduling/utilization
• Drive safety culture and ensure the team adopts and complies with National Power safety policies.
• Coordinate with finance to ensure jobs are costed accurately, billed timely, and to update forecasted cost at completion.
• Remain engaged after award as needed to support customer alignment, scope clarification, issue resolution, and strategic account continuity.
• Assist with customer issue resolution and help de-escalate disputes in a manner that protects the relationship and the Company’s interests.
• Support disciplined review of scope changes and commercial adjustments, with recognition that approvals for larger change orders in the new framework may sit above or outside the CI Manager role.