Human Services Specialist -Ii

HUMAN SERVICES SPECIALIST I-II (Job )

For assistance, contact the State of New Hampshire - Division of Personnel

Monday through Friday 8:00 AM - 4:00 PM EST  or nhjobs.gov

State of New Hampshire Job Posting

Department of Health & Human Services

Bureau of Family Assistance

Human Services Specialist I-II

(Formerly known as Family Services Specialist I-II)

$22.50/hour - $34.14/hour

* See total compensation information at the bottom of announcement.

The State of New Hampshire, Bureau Of Family Assistance has a full-time vacancy for Human Services Specialist I-II

Summary:

Provides direct service to individuals and families to determine and certify eligibility for state and federal public assistance programs. Provides professional, whole-person needs assessments and connects citizens with other internal and external resources and services to assist them in reaching economic stability and self-sufficiency. Audits and analyzes client records to ensure accurate and timely decisions. This position is assigned to a District Office within the Bureau of Family Assistance and/or other work location as business requires.

Provides direct service to individuals and families to determine and certify eligibility for state and federal public assistance programs, with efficiency and minimal supervisory oversight. Provides professional, whole-person needs assessments and connects citizens with other internal and external resources and services to assist them in reaching economic stability and self-sufficiency. Audits and analyzes client records to ensure accurate and timely decisions.

Assumes additional functions in support of operations such as responding to inquiries, writing specialized reports, mentoring and training staff, participating in projects, and assisting with supervisory activities. This position is assigned to a District Office within the Bureau of Family Assistance and/or other work location as business requires.

Assesses whole-person service needs as well as emergent needs to address barriers to economic mobility and/or self-sufficiency. Achieves, maintains, and applies comprehensive knowledge of diverse populations and their environmental trends, and connects individuals and families with other internal and external services to address needs or barriers related to social, economic, employment, education, health, mental health, child and vocational rehabilitation. Assesses, identifies, and addresses client language and cultural needs in order to ensure meaningful and equitable access to the Department’s programs, activities and services.

Determines and certifies applicants’ eligibility for state and federal public cash, medical and non-cash assistance programs, including but not limited to Medicaid, Supplemental Nutrition Assistance Program (SNAP), Temporary Assistance to Needy Families (TANF), Child Care, disability assistance and Long Term Care, including Home and Community Based Care (HCBC) waiver programs, as well as expedited support for individuals and families with emergency needs such as food insecurity, homelessness, utilities, domestic violence, child care or health, by systematically reviewing, evaluating, applying and deciphering applicant financial information, medical information, household composition, citizenship, and other factors applicable to eligibility requirements.

Applies complex and evolving federal and state law, regulations, policies and procedures for approximately 46 federal and state benefit programs, following required state and federal processing time frames to efficiently meet clients’ needs in a timely manner.

Researches and analyzes applicant and…