Customer Service & Operations Specialist — Benefits
Job in
Ladson, Berkeley County, South Carolina, 29456, USA
Listed on 2026-07-30
Listing for:
Palmetto State Glass
Full Time
position Listed on 2026-07-30
Job specializations:
-
Customer Service/HelpDesk
HelpDesk/Support, Customer Service Rep, Client Relationship Management, Technical Support
Job Description & How to Apply Below
Customer Service Representative
Palmetto State Glass is a leading, commercial glass company with multiple locations throughout South Carolina. We are looking for a motivated individual with a keen attention to detail to join our growing team! We offer competitive pay, excellent benefits, vacation and holiday pay, and an enjoyable work environment.
Job responsibilities:
- Providing excellent customer service
- Setup of new customers in software system
- Ensure service work orders, quotes and warranty tickets are complete
- Ensure quotes and warranties are handled timely
- Tracking purchase orders
- Verify work order pricing is accurate
- Invoice service upon completion
- Collect COD's
- Maintain service invoice files
- Assist with scheduling service work
- Maintain accurate prospect and customer lists
- Provide reports on open tickets and monitors material arrival
- Assist with marketing projects
Qualifications:
- One year's experience in customer service
- Excellent communication skills
- Drive and motivation to succeed
- Great attendance
- Experience with Excel, Word and Power Point
- Attention to detail
- Valid, clear SC driver's license
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