Field Service Technician Supervisor ($4,000.00 Hiring Bonus

Field Service Technician – Supervisor

At Safran, we build high‑quality commercial and business aircraft seats. In this role you will mentor mechanics, manage daily workload, and support operational excellence for Safran aircraft maintenance.

• Mentor mechanics on technical skills, best practices, and adherence to Safran processes.
• Obtain daily Airframer non‑conformity and production reports.
• Direct crew and set daily task priority for Safran aircraft workload, including assigning jobs to mechanics, coordinating pick‑up stamping, leading Safran stand‑up/tie‑in meetings, attending project status meetings, and creating project status tie‑in reports.
• Create emergent removal paperwork to install or replace parts at the Airframer.
• Report quality issues to the appropriate parties within the organization.
• Analyze discovered quality issues with mechanics.
• Add all QA issues to the appropriate tracking document or system.
• Verify the team's timesheet for accuracy before submission to the manager.
• Manage performance, behavior, and training needs of the team.
• Continuously seek operational excellence and improvement opportunities.
• Weekly review Airframer production reports to keep team members updated on key milestone dates (e.g., seat on dock, receiving inspections, seat installation).

• Competitive salaries
• Paid holidays
• Recognition programs
• Comprehensive benefits
• Retirement (401(k)) plans with employer match
• Professional development opportunities
• Tuition assistance
• Over 300 career paths across global sites

• High school diploma or equivalent required; associate’s degree in a related technical field preferred.
• 6+ years of technical field service or related aerospace industry experience.
• Leadership or supervisory experience preferred.
• Knowledge of Safran passenger seating preferred.
• High level of organizational skills, using tracking, note‑taking and visual management techniques for clear status reporting.
• Natural mechanical ability with hand and power tools.
• Experience referencing CMMs, drawings, PQS, and installation documents to resolve issues.
• Experience reading and interpreting electrical drawings, MSDS sheets, maintenance manuals, product specifications, and service bulletins.
• Expert (desirable but not essential) in reworking seat class types or specialized areas, including electrical troubleshooting, painting, decal and cosmetic repairs.
• Proficient with Microsoft Office, especially Excel spreadsheets and Word documents.

• Innovative & curious
• Collaborative & inclusive
• Committed to safety
• Trustworthy
• Results‑focused
• Driven to excellence
• Powered by teamwork

This description outlines the general nature and level of work for this position. Duties, responsibilities, and qualifications may vary by assignment or group. All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status.

Safran Seats is committed to providing reasonable accommodation to individuals with physical and mental disabilities. For verification or accommodation requests, please email  or call 940‑363‑2068. Candidates for positions with Safran Seats must be legally authorized to work in the United States. Employment eligibility verification will be required at the time of hire. Visa sponsorship is not available for this position. Relocation assistance may be offered.