Revenue Operations Analyst

Position Description

The Revenue Operations Analyst supports the revenue organization across reporting and analytics production, Deal Desk operations, and Salesforce data quality. This role is responsible for producing and maintaining recurring KPI reporting packages, building and validating Salesforce reports and dashboards, supporting opportunity and deal processing workflows, and documenting repeatable Rev Ops processes. The Revenue Operations Analyst plays a key role in improving business continuity and reporting consistency by providing reliable execution capacity and backup coverage for mission‑critical revenue workflows.

Mountain and Pacific Time Zones. Candidates must reside in one of these regions.

• Reporting & Analytics Production
  • Produce and maintain weekly, monthly, and quarterly KPI reporting packages, dashboards, and workbooks.
  • Build, maintain, and validate Salesforce reports and dashboards; support Tableau reporting needs.
  • Perform reporting QA, variance checks, and data validation across recurring reporting outputs.
• Deal Desk & Opportunity Management
  • Support Deal Desk queue management, opportunity review, and quote/order processing workflows in Salesforce.
  • Assist with renewal, amendment, cancellation, and closed‑won operational processes.
  • Support billing and implementation handoffs and provide backup coverage for Deal Desk workflows.
  • Perform routine Salesforce opportunity cleanup and operational data quality work.
• Documentation & Business Continuity
  • Document mission‑critical Rev Ops and Deal Desk processes, including SOPs, checklists, and process maps.
  • Convert institutional knowledge into documented, repeatable operating practices that strengthen backup coverage.
• Collaboration & Process Support
  • Partner with Sales, Finance, Marketing, Client Success, Business Applications, and Rev Ops stakeholders.
  • Identify recurring issues and manual tasks that should be documented, standardized, or automated.
  • Support intake, prioritization, and follow‑through on ad hoc reporting and operational requests.

• Generally 2-5 years of experience in Revenue Operations, Sales Operations, Business Operations, or data analytics.
• Experience building and maintaining Salesforce reports and dashboards, with working knowledge of Salesforce opportunity and deal management processes.
• Strong Excel skills and experience with data visualization tools (Tableau, Power BI).
• Strong attention to detail, data accuracy, and process discipline.
• Excellent communication and organizational skills; ability to manage competing priorities and support Pacific Time business hours.
• Bachelor’s degree in Business, Finance, Information Systems, or a related field, or equivalent practical experience.

• Ensure integrity and accuracy of data and reports across all software systems.
• Create trust with teams by communicating thoroughly and providing top‑tier support.
• Support clear dashboards that tell the story of the data.
• Help improve workflows, identify bottlenecks, and introduce automation to reduce manual and repetitive tasks.

Annual salary range between $70,000 and $75,000. Bonus potential up to 10% annually.

• Working at a computer, typing and viewing a screen – Constantly
• Stationary sitting or standing – Constantly
• Visual recognition – Constantly
• Communicating verbally and/or in writing – Often
• Hearing/listening – Occasionally
• Travel – Seldom

• Medical, Dental, Vision, Flexible Spending Accounts, PTO, Paid and Floating Holidays, 401(k) with company match and immediate vesting, company‑funded life insurance, employee assistance programs, and no‑cost mental health benefits.

KPA is committed to providing equal opportunity in all of our employment practices, including selection, hiring, promotion, transfer, and compensation, to all qualified applicants and employees without regard to race, religion, religious dress/grooming, color, ethnicity, sex (including sex stereotyping), sexual orientation, gender identity or gender expression, national origin, ancestry, citizenship status, creed, uniform service member status, military or veteran status, marital status, pregnancy, breast‑feeding and/or pregnancy‑related conditions, age, protected medical condition, leave status, physical or mental disability, genetic characteristics, or any other legally‑protected status in accordance with the requirements of all federal, state and local laws.

In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire.