Manager, Rehab Services - TRU - PACE - Rehab

Lafayette, CO, USA

Founded as Boulder Hospice in 1976, TRU Community Care is a nonprofit healthcare organization serving Boulder, Denver, and surrounding counties. With a mission to affirm life at every step of the journey with illness and loss, TRU provides a continuum of care through TRU Hospice, TRU PACE (Program of All-Inclusive Care for the Elderly), TRU Palliative Care, TRU Grief Services, and Landmark Memory Care.

Title: Rehabilitation Services Manager
Location: Lafayette, CO
Schedule: Monday - Friday, 8am to 5pm
Pay: $72,905 to $92,731

JOB SUMMARY

The Rehabilitation Services Manager is responsible for the coordination and implementation of all rehabilitation services at the center and other participant locations, including assessments, treatments, equipment management, home modifications oversight. Ensuring coordination of care between PACE and contracted facilities, vendors, and providers. Responsible for departmental compliance with state and federal regulations, participation in organizational Quality Assurance program, departmental training, education, and coordination of rehabilitation services as part of the PACE IDT leadership structure.

III. SPECIFIC RESPONSIBILITIES

• Demonstrates effective leadership in managing daily department operations, managing staff, planning, and evaluating department activities to accomplish department objectives.
• Develops, coordinates, and monitors department practice, standards, policies, and procedures based on established industry knowledge and research in accordance with all applicable federal, state, local, professional, and regulatory requirements.
• Defines department quality objectives, identifies, and evaluates trends, implements courses of action, and evaluates outcomes.
• Collaborates with the TRU PACE Operations Director in the annual and capital budget development and monitors departmental expenditures and maintains the departmental budget within its allowed and reasonable objectives as well as meet established budgetary guidelines.
• Reviews and resolves quality issues and grievances timely in collaboration with QA department and Operations Director, recommends and implements system improvements as needed.
• Ensures job responsibilities, authorities, and accountability of direct reports are defined and understood.
• Accomplishes department objectives by communicating job expectations, planning, monitoring, and appraising outcomes.
• Interviews, hires, trains, coaches, and provides constructive feedback and training opportunities to employees. Conducts employee disciplinary action in collaboration with supervisor and HR as needed.
• Ensures completion of initial and annual competencies timely, and provides direct oversight to all department employees, contracted providers and others as assigned.
• Develops annual department and individual employee goals, assesses employee performance, and develops employee performance improvement plans in conjunction with HR when needed.
• Develops personal growth opportunities and facilitates team building for direct reports.
• Holds employees accountable to company quality and customer service standards.
• Participates as an active member of PACE IDT and TRU Community Care Leadership groups.
• Participates as a member of the interdisciplinary team (IDT). Maintains regular attendance at, and participates in all IDT meetings, communicating participant changes, collaborating on care planning decisions and coordination of 24-hour care delivery.
• Participates in the PACE QAPI program by identifying systemic opportunities for improvement, taking leadership of critical quality improvement initiatives, and contributing to process improvement projects.
• Effectively identifies, responds to, recommends and/or resolves problems as they arise in collaboration with leadership team and IDT.
• Takes lead in effectively communicating with IDT and community entities at meetings and throughout the day as needed.
• Communicates effectively with the Operations Director and Medical Director to keep them abreast of any issues or concerns.
• Develops and maintains effective work relationships with participants, families, peers, co-workers, contracted entities and…