Branch Manager - Lafayette; Branch

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Regular Full-Time Leader Lafayette, CO, US

11 days ago Requisition

At Westerra Credit Union, we believe You Can Do Money. It is more than just a phrase. It is a mindset that shapes how we empower each other and our members to take control, grow, and thrive financially. Our culture is built on beliefs that guide how we show up every day. We focus on being member-obsessed, radically transparent, relentlessly collaborative, and always learning in motion.

These are not just words. They are the heart of everything we do. Inspired by our vision to Out-Love Every Bank in Colorado, we bring genuine care and dedication to every member interaction. Our mission to teach, guide, and ignite members to own their financial future drives us to create meaningful, personal connections.

This mission comes alive through our MX Code, which encourages us to anticipate needs, listen deeply with both heart and head, find the best total solution, mark the moment, and truly own the impact we make. This is how we translate our strategy into experiences that matter. When you join Westerra, you become part of a vibrant community where innovation, openness, and collaboration are not just ideals;

they are daily practices. Everyone is invited to bring their authentic selves, curiosity, and passion to the table. Together, we learn, grow, and thrive, committed to making a real difference for our members and one another. Because at Westerra, we do not just talk about money, we believe you can do money.

We’re excited to announce the opening of a brand-new credit union branch—an incredible opportunity to be part of something from the very beginning! Joining a new branch means helping shape its culture, build strong relationships with members, and make a meaningful impact in the community from day one. It’s an exciting chance to grow your career, collaborate with a new team, and play an important role in bringing our credit union’s mission to life in a new location.

We’d love for you to be part of this exciting next chapter!

The Branch Manager is a relationship-driven frontline leader, responsible for maintaining a positive, highly motivated, and well-trained branch that provides superior member service and promotes member financial success. This role is committed to upholding a strong and engaged culture, through effective coaching, leadership, proactive problem-solving, and networking. This leader has a passion for serving our membership, our communities, and delivering upon our Purpose, “We exist to teach one another to prosper.”

They have the drive toward building a high performance and engaged culture, for creating member experiences worth bragging about, and for delivering results within the branch.

• Accountable for overall branch sales, service, and operational performance, while driving the Westerra Experience (WX), ensuring branch staff adoption of recent technologies (digital banking, MRM system, ITM’s, and other TBD technologies as needed)
• Responsible for driving a high-performance culture, by helping to create and execute branch and role specific goals tied to the data insights, budget, and strategic objectives
• Responsible for driving engagement and retention of staff
• Develops partnerships with community entities; organizes and attends events for business development purposes
• Actively observes staff interactions with Members, and coaches them on Member Service behaviors and recognizing opportunities to help the Member succeed financially
• Ensures branch operations run efficiently by…