EMA​/Communications Call Taker

• Salary/Pay Rate:
  Based on qualifications and experience - plus benefits
• Posted Date: 02/18/2026 4:09 PM

This position is responsible for receiving emergency and non-emergency administrative calls and for adding the necessary information to the Computer Aided Dispatch “CAD” so that dispatchers can assign appropriate emergency personnel.

• Receives and screens incoming emergency 911 calls and non-emergency administrative telephone calls from the public and other public safety agencies; categorizes and prioritizes calls
• Updates CAD system with additional information from callers and responders; check all calls in system for accuracy
• Receives and process non-emergency calls for county and municipal emergency service agencies and for the National Park Service
• As requested, will assist with calling wreckers, Georgia State Patrol, Puckett EMS, Walker, Whitfield and Hamilton Counties
• Helps CAD traffic complaints, Logans Law, wrecker log, vacation watch, extra patrol, BOLO’s, private property tow log, etc.
• Performs other related duties as assigned

• High school diploma or equivalent required
• Possession of or ability to readily obtain a valid driver’s license for the type of vehicle or equipment operated

• Knowledge of applicable federal, state, and local statutes and departmental policies and procedures
• Knowledge of the processing of emergency calls on the CAD system
• Knowledge of dispatch procedures for various agencies
• Knowledge of the geography and road system of Catoosa County
• Knowledge of emergency medical procedures
• Skill in operating a computer and standard office equipment
• Skill in dealing with the public
• Skill in reading maps
• Skill in making decisions accurately and rapidly
• Skill in oral and written communication

1) All inquiries and applications should be obtained from the Reception Area, Catoosa County Governmental Building located at 800 LaFayette Street, Ringgold GA. Or click APPLY to be directed to

2) Current employees wishing to apply for a transfer are expected to complete an application and will be notified by Personnel if chosen for an interview

3) Post offer negative drug test required. Catoosa County is an Equal Opportunity Employer

4) Applicants for positions that require a commercial motor vehicle at any time will be required to undergo controlled substances and at our discretion, alcohol testing prior to employment and will be subject to further testing throughout their period of employment. Applicants will be asked to sign forms for release of information from previous employers in all cases where driving a cmv was one of your functions.

Failure to sign will prevent this employer from using you as a cmv driver.