Front Desk Agent

Bison Financial Group is a Private Wealth Advisory Practice of Ameriprise Financial Services, LLC, located in Lafayette, IN. We are dedicated to providing personalized financial planning and wealth management services tailored to meet individual clients' needs. Our team delivers expert advice and solutions while maintaining professionalism and integrity in all interactions. We uphold Ameriprise Financial's commitment to helping clients achieve their financial goals and secure their financial future.

This is a full-time, on-site role located in Lafayette, IN for a Front Desk Agent. Responsibilities include managing receptionist duties, handling phone calls with proper etiquette, providing exceptional customer service, making reservations, and ensuring smooth daily front desk operations. The Front Desk Agent acts as the first point of contact, offering a friendly and professional experience for clients and visitors.

• Strong Phone Etiquette and ability to manage incoming calls professionally
• Experience in Receptionist Duties, including scheduling appointments and maintaining records
• Customer Service expertise to provide a welcoming and positive client experience
• Proficiency in handling Reservations and organizational tasks
• Excellent Communication skills, both verbal and written
• Proficiency in computer skills and familiarity with office software
• High attention to detail and ability to multitask in a fast-paced environment
• High school diploma or equivalent; relevant experience is preferred