Guest Service Representative

Guest Service Representative at Tricoci University

Join Our Team as a Guest Service Representative at Tricoci University! Tricoci University of Beauty Culture is a top-tier institution focused on beauty education, dedicated to providing students with the skills necessary for success in the beauty industry. We pride ourselves on our commitment to excellence in both education and service.

Position Overview:

As a Guest Service Representative, you will be the friendly face of Tricoci University, responsible for delivering exceptional customer service to students and guests. Your role is critical in ensuring a welcoming and positive atmosphere for all visitors to our campus.

Key Responsibilities:

• Greet and assist guests and students in a courteous and professional manner.
• Manage incoming phone calls and emails, providing information about our programs and services.
• Schedule and confirm appointments for beauty services and student consultations.
• Maintain accurate records of guest interactions and appointments.
• Resolve guest inquiries and concerns efficiently and effectively.
• Work collaboratively with colleagues to ensure a smooth operation and excellent service delivery.
• Support administrative tasks as needed to enhance guest experience and operational efficiency.

Why Work With Us?

• Become part of a respected institution committed to student success and quality education.
• Thrive in a supportive work environment that values teamwork and collaboration.
• Opportunities for professional development and career growth within the beauty industry.
• Flexible hours that support work-life balance.
• Enjoy discounts on beauty products and services as an employee.