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Member Resolution & Retention Expert
Job in
Lafayette, Tippecanoe County, Indiana, 47901, USA
Listed on 2026-07-22
Listing for:
Frontdoor, Inc.
Full Time
position Listed on 2026-07-22
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep
Job Description & How to Apply Below
Frontdoor’s AHS American Home Shield Corp is seeking an experienced customer service professional for a full‑time role in Indianapolis. You will handle escalated issues, assist with cancellations, and retain customers by explaining benefits and finding solutions.
The role emphasizes communication, policy knowledge, and analytical thinking, with a comprehensive benefits package and incentive opportunities. Prioritize accuracy and customer satisfaction in a fast-paced environment.
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