Customer Service Representative

Posted Thursday, July 30, 2026 at 4:00 AM

Customer Service Representative - Electrical Supply
Lafayette, IN

Are you a customer-focused professional who enjoys problem-solving, building relationships, and working in a fast-paced environment? Do you thrive on delivering exceptional service and being the trusted resource customers rely on?

If so, we want you on our team.

At Kirby Risk Electrical Supply
, our Customer Service Representatives play a vital role in helping customers get the products and solutions they need—on time, every time. You'll join a team that values accuracy, collaboration, and a commitment to excellence.

In this multi-faceted role, you'll be the go-to contact for customer needs, providing top-tier support and ensuring every interaction reflects the Kirby Risk standard of service.

You'll:

• Deliver outstanding customer service-exceeding expectations and honoring every commitment.
• Partner with outside sales to support customers and strengthen relationships.
• Coordinate with vendors to ensure products are delivered accurately and on schedule.
• Support corporate marketing efforts such as product launches and training events.
• Engage in a variety of responsibilities, including:
• Counter and Inside Sales
• Warehousing and Inventory Management
• Vendor and Customer Communications
• Order Entry and Product Support

Every day is an opportunity to make a difference for our customers and grow within a company that invests in your future.

• College coursework and/or 2+ years of relevant work experience
• Strong written, verbal, and interpersonal communication skills
• Detail-oriented with excellent organizational abilities
• Quick learner who's eager to grow and apply new knowledge
• Experience in business-to-business sales or electrical distribution preferred

• Ability to lift up to 50 lbs.
• Valid driver's license required
• Comfort with multi-line phone systems and warehouse operations
• Experience with inventory management and loading/unloading shipments
• Schedule:
  
  Monday-Friday, 7 am-5 pm, with overtime as needed

Please note:

You must have legal status that enables you to work in the U.S. We cannot obtain sponsorship. To be considered for a role, candidates must meet the minimum qualifications.

A Safe Workplace is a Drug-Free Workplace