Events & Parties Supervisor

Company Overview

Welcome to Five Star Parks & Attractions, where work is fun, growth is real, and every day makes an impact. Five Star isn’t just a rating or a name; we’re a team of people who love creating unforgettable moments. As a leader in the amusement and hospitality industry, Five Star Parks & Attractions brings energy to indoor and outdoor family entertainment centers across the country.

From the first smile at the front door to the last high‑five of the day, we’re all about delivering experiences families, friends, and coworkers remember long after they leave. As the largest privately owned operator of family entertainment centers in the U.S., we offer more than a job, we offer a place to belong. Whether you’re starting your very first job, looking for a flexible role, or building a long‑term career, there’s a spot for you here.

Malibu Jack's, Lafayette IN

Part Time

The Events & Parties Supervisor position oversees the execution and guest experience of birthdays, company events, and any other functions held at the park. The role oversees party hosts and assists the Party Manager on daily duties needed to execute events, including taking payment and addressing party contacts’ issues. Other duties are assigned by the party manager and/or operation team.

• Oversee all activities during the event to ensure everything runs smoothly and according to plan, including supervising party hosts, managing timelines, and addressing any issues or concerns that may arise.
• Assist host staff with cleaning party areas, delivering food, setting up banquet spaces, and other day‑of duties needed for event execution.
• Provide exceptional customer service to clients and guests throughout the event, addressing questions and ensuring their needs are met in a timely and professional manner.
• Proactively identify and resolve any issues that may arise during the event with the assistance of the operations team.
• Ensure compliance with all safety regulations and company policies during the event, including proper handling of equipment, food safety standards, and emergency procedures.

• High school or equivalent education required.

• Excellent customer service orientation and focus on customer satisfaction.
• Strong people skills and ability to resolve guest issues during events.
• Ability to be on your feet for long periods of time.
• Outgoing personality with a positive attitude toward guests and the guest experience.
• Valid driver's license required.
• May be required to stand, walk, talk, read, write, climb, balance, reach, stoop, kneel, crouch or crawl, and lift or move objects up to 20 pounds.
• Physical requirements described are representative of those that must be met to successfully perform the essential functions. Reasonable accommodations may be made for individuals with disabilities.

Five Star Parks & Attractions participates in the E‑Verify program.

Five Star Parks & Attractions is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate on the basis of race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non‑merit factors.