Field Technician II; Overnight

At , you’re more than just a number. Our employee relationship managers support you throughout your engagement, providing career guidance and reemployment assistance. Our client is currently seeking a qualified Field Technician to join their team in Lafayette, IN and provide end‑user support. This position will require overnight travel from Sunday – Thursday. Onsite at client location during normal business hours with travel overnight.

OT may be required. Requires a valid state driver’s license (Real ), clean MVR, and a reliable vehicle.

• Project focus on upgrading advanced commercial printers at retail locations.
• Replace printer parts, paper feed, power supply, print head, toner drum, transfer belt, and image unit.
• Perform complex upgrades and troubleshoot printers, servers, hard drives, and monitor systems.
• Provide on‑site technical support to internal or external customers in resolving complex or escalated technology issues.
• Install and remove equipment and systems as required.
• Responsible for day‑to‑day operation of applications and equipment and serve as a customer contact on technical and service‑related problems.
• Ensure schedules, transmissions, online systems, and problems are resolved accurately and timely.
• Serve as liaison between customers, departments, and within the organization to lead problem resolution and change‑management processes.
• Determine cost‑effective repair/resolution to minimize customer downtime.

• Minimum 2 to 3 years of field service experience, specifically in commercial printers.
• Extensive traveling via plane and/or car.
• Commercial/large printer experience;
  Lexmark printer certification is a nice to have.
• Experience working on commercial printers and an electronics/mechanical aptitude.
• Working knowledge of Windows operating systems, networks, databases, and network security concepts and tools.
• Working knowledge of the Microsoft Office application suite including MS Outlook.
• Experience with multi‑platform Windows OS.
• Working knowledge of Rufus, Windows Server imaging, photo printing experience, ability to troubleshoot system connectivity and Windows configuration.
• Ability to work independently in a retail environment.
• Ability to lift up to 50 lbs.
• Excellent customer service skills and professionalism.
• Strong written and verbal communication with key stakeholders, leadership, partners, team members, other organizations, and customers.
• Ability to coordinate and prioritize multiple tasks simultaneously while maintaining attention to detail and quality.
• Demonstrated capability to achieve results in a fast‑paced, client‑driven environment.

Wage Range:
The rate for this position is between $18.76 – $27.50 per hour. Factors which may affect starting pay within this range may include geography/market, skills, education, experience and other qualifications of the successful candidate.

• Medical insurance
• Dental insurance
• Vision insurance
• Life insurance
• AD&D insurance
• Disability plans
• Employee Assistance Program
• Paid holidays (up to 6 days annually)
• Paid time off (minimum of 10 days annually)
• Paid parental leave (minimum of 10 days annually)
• 401(k)
• FSA/HSA pre‑tax benefits

W2 only, no Corp to Corp. We are unable to sponsor H-1B visas at this time.

This posting is anticipated to remain open until 4/5/2026.

™ a division of Compu Com® Systems, Inc., is an Equal Opportunity Employer. We provide IT staffing services and solutions to Fortune 1000 companies as well as small and medium business. For more information, visit .

Compu Com