Help Desk Specialist 2026.8
Job in
Lafayette, Tippecanoe County, Indiana, 47903, USA
Listed on 2026-08-17
Listing for:
Nanshan America AAT LLC
Full Time
position Listed on 2026-08-17
Job specializations:
-
IT/Tech
IT Support, Technical Support, HelpDesk/Support, Desktop Support
Job Description & How to Apply Below
Overview
The Help Desk Specialist is responsible for assisting the IT Systems Engineer in researching and correcting employee issues with computers, devices, and software.
Job Responsibilities- Assists employees with problems with their workstation, printers, mobile devices, and network issues.
- Prepare computers and devices for employees.
- Clear data off previously used devices.
- Work with 3rd party vendors for repairs and replacements.
- Assist in data retrieval and cleaning devices of malicious software.
- Install applications and train employees to use the applications.
- Train employees in information security.
- On call as need to support business needs after hours.
- Other duties as assigned.
- Associates degree preferred or equivalent combination of education and work experience;
- Minimum of 3 years of experience in Information technology, programming, or related field
- Must be proficient in Microsoft Office products;
- Strong organizational, verbal and written communication skills.
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