Senior Sales Support Consultant - Advanced Power Systems; Data Centers

Position: Senior Sales Support Consultant - Advanced Power Systems (Data Centers)
** Career Area:*
* Sales

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* Job Description:

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* ** Your Work Shapes the World at Caterpillar Inc.*
* When you join Caterpillar, you're joining a global team who cares not just about the work we do - but also about each other.  We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here - we make it happen, with our customers, where we work and live.

Together, we are building a better world, so we can all enjoy living in it.

** About EPD:*
* Caterpillar's Electric Power Division (EPD) offers integrated solutions, parts, and services to meet the needs of our various commercial and industrial electric power customers. EPD supports a wide range of customer applications across the globe, including providing back-up power to hospitals, providing emergency power when natural disasters strike, and supporting critical infrastructure for data centers, municipalities, and more. With a rich history of more than 95 years in the electric power business, our team has world-class expertise and a proven ability to adapt to changing demands.

We're committed to providing sustainable and reliable solutions to our customers. Join our team to help build a better, more sustainable world for future generations!

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* Job Summary:

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* Caterpillar's Electric Power Division has an open opportunity as a Senior Sales Support Consultant. The Senior Sales Support Consultant serves as a technical strategist and cross-functional leader supporting complex customer engagements, with a focus on large-scale data center power solutions and next-generation architectures. This role bridges engineering, sales, and customer requirements, ensuring technically sound, commercially viable solutions are developed and communicated effectively.

The position plays a key role in shaping power system strategies, particularly in hyperscale and AI-driven data center environments, including close collaboration with major customers and internal stakeholders.

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* What you will do:

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* ** Technical Leadership & System Architecture*
* + Provide technical leadership on power system design and architecture, including AC and emerging DC solutions.

+ Serve as the primary technical interface to the customer, owning and coordinating all technical communications to ensure alignment, consistence and a unified Caterpillar position across all internal and external interactions.

+ Evaluate next-generation designs such as high-voltage DC rack systems and generator-forward architecture for both diesel and gas products.

+ Analyze tradeoffs across reliability, efficiency, operability, safety, scalability, and cost.

+ Drive meaningful strategic feedback to Engine, Package, Cooling, Aftertreatment and Solutions product development teams.

+ Support both backup and prime power strategies.

** Generator & Power Integration*
* + Lead integration strategies for diesel and gas generator systems.

+ Advise on load response, redundancy, and system layout.

+ Aligning customer solutions with site-level system strategies.

** Customer-Facing Technical Support*
* + Act as first point of contact to customer as a trusted technical advisor.

+ Support all strategic customer engagements as well as lead some.

+ Develop deep relationships with key customer stakeholders.

+ Translate technical concepts into clear messaging.

+ Develop executive presentations and proposals.

** Cross-Functional Coordination*
* + Coordinate across engineering, product, regulatory, and commercial teams.

+ Ensure alignment on deliverables and direction.

+ Provide strategic and insightful technical feedback to commercial team.

+ Facilitate decision-making.

** Regulatory & Compliance*
* + Guide emissions and regulatory compliance teams.

+ Assess impacts on design and operations.

** Technical Documentation & Review*
* + Review customer specifications and proposals to provide feedback with favorable Caterpillar outcomes.

+ Ensure alignment with customer needs or provide appropriate internal feedback on gaps.

** What you will have:*
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** Customer Focus:
** Knowledge of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and ability to leverage that information in creating customized customer solutions.

Level Expert:

- Champions, models and directs an organization's commitment to externally focused decision-making tied to customer business needs and satisfaction.

- Provides customer focused vision, strategy and leadership that exceeds customer expectations.

- Persuasively articulates the link between customer focus and enhanced business success to stakeholders.

- Teaches others to foster customer relationships based on mutual understanding, respect, trust and 'business partnering'.

- Develops 'best practices' to create, evaluate and enhance customer loyalty that are sought by others within and outside the organization.

- Consults with senior executives regarding critical success factors and details to…