Quality Supervisor II

With around 480 locations in over 40 countries, thyssenkrupp Materials Services is the biggest materials distributor and service provider in the western world. The broad service spectrum offered by the materials experts enables customers to focus on their individual core business. The area of Materials Services spans two strategic areas: global materials distribution as one-stop-shop – from steel and stainless steel, tubes and pipes, nonferrous metals and specialty materials to plastics and raw materials – and tailored services in the areas of materials management and supply chain management.

An extensive omnichannel architecture offers 250,000 customers worldwide cross-channel, round-the-clock access to more than 150,000 products and services. A highly efficient logistics system ensures that all requested services are smoothly integrated into customer production processes “just-in-time” or “just-in-sequence.thyssenkrupp Supply Chain Services strives to be the preferred supplier of value-added product management and industrial services for the manufacturing industry in North America, differentiating itself from competitors through superior reliability and quality of service, performance excellence, continuous improvement, and emphasis on creation of value.

Successful partnerships with the automotive industry, its Tier I, Tier II, and Tier III suppliers, and other original equipment manufacturers (OEM) and assemblers are the foundation of successful growth as a service provider of choice. Major market segments also include consumer goods, white goods, beverage and pharmaceutical industries. Services include supply chain management, logistics management, testing and inspection services, and packaging and kitting.

The Quality Supervisor coaches and guides a team of employees involved in equipment and/or building quality control activities to achieve optimum levels of quality and productivity while meeting operational deadlines and budgets. This role has direct oversight of the Gage Lab, Air Tool Repair, and CMM (Coordinate Measuring Machine) rooms, ensuring equipment, calibration, and measurement processes support overall plant quality standards.

This position typically works a split shift covering 2nd and 3rd shift, providing consistent quality leadership and coverage across both shifts.

This role typically includes recruiting and hiring qualified employees and ensuring they receive all necessary training and education. Additionally, the supervisor is responsible for maintaining a motivational work environment through appropriate goal setting, operating principles, communication, and fair treatment of all employees. As necessary, the supervisor must take action to correct poor performance and/or poor behavior that puts the employee or team at risk or impacts the team's ability to achieve its objectives.

Key Accountabilities:

• Meet all Quality Control objectives, projects, and deadlines within budget.
• Supervise daily operations of the
  Gage Lab, Air Tool Repair, and CMM rooms
  , ensuring equipment calibration, maintenance, and measurement accuracy meet quality standards.
• Coordinate, assign, and review work of quality control employees across 2nd and 3rd shift.
• Teach, coach, and demonstrate work activities for team members.
• Develop and implement quality control policies and procedures to ensure the highest level of product and process quality.
• Coordinate internal and external audits of quality-related policies and processes, including gage calibration and CMM measurement systems.
• Work within the organization to educate employees on the quality management system.
• Prepare and present reports, as assigned.
• Hire qualified personnel and ensure they receive all necessary training.
• Responsible for conducting performance reviews and disciplinary actions of employees.
• Participate, support, and comply with all health, safety, quality, and Lean initiatives and requirements.
• Ensure smooth shift-to-shift handoff and continuity of quality operations between 2nd and 3rd shift teams.
• This is a position that works directly on the warehouse/production floor around heavy machinery.
• Meets TKMNA Employee…