Quality Analyst

Career Area:

Manufacturing

Job Description:

Your Work Shapes the World at Caterpillar Inc.

When you join Caterpillar, you're joining a global team who cares not just about the work we do – but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here – we make it happen, with our customers, where we work and live.

Together, we are building a better world, so we can all enjoy living in it.

About LPSD

The Large Power Systems Division (LPSD) is part of Caterpillar’s Power & Energy segment. Through this global organization, Caterpillar designs and manufactures large (greater than 18 liters) diesel and natural gas engines, powertrains and key engine systems. LPSD products and solutions support customers across power generation, industrial, marine, oil & gas, rail, services and Cat® machine applications worldwide.

LPSD teams work across regions and functions to deliver safe, reliable and compliant solutions that help solve our customers’ toughest challenges

Responsible for managing supplier-related quality incidents that impact incoming material, production operations, inventory, or customer requirements. The Supplier Quality Analyst serves as the primary coordinator for containment, investigation, material disposition, risk assessment, and issue communication to minimize operational disruption and protect Caterpillar customers. This role ensures supplier quality issues are identified, controlled, documented, escalated, and driven toward resolution while maintaining accountability and supporting data-driven decision making.

• Manage supplier-related quality incidents from issue identification through containment and operations continuity.
• Assess and prioritize supplier quality issues based on business risk, production impact, and customer impact.
• Coordinate containment actions to prevent the use or shipment of nonconforming material.
• Evaluate and communicate risks associated with supplier quality concerns to cross-functional stakeholders.
• Lead investigations into supplier-caused quality issues impacting receiving, manufacturing operations, inventory, or customers.
• Facilitate disposition activities for supplier nonconforming material in partnership with Engineering, Operations, Materials, and Purchasing.
• Coordinate sorting, inspection, rework, replacement, and recovery activities to minimize operational disruption.
• Issue Supplier Corrective Action Requests (CARs), ensuring supplier accountability and timely response.
• Maintain accurate quality records and documentation within Caterpillar quality systems.
• Participate in Material Review Committee (MRC) and other cross-functional reviews to support disposition and risk mitigation decisions.

Degree or equivalent experience desired

Accuracy and Attention to Detail:
Understanding the necessity and value of accuracy; ability to complete tasks with high levels of precision.

• Ensures quality data, issue records, and supplier documentation are complete, accurate, and timely.
• Reviews information thoroughly to identify discrepancies, errors, and potential quality risks.
• Follows established procedures and quality standards to maintain data integrity and compliance.
• Verifies facts, evidence, and supporting documentation before making recommendations or decisions.
• Recognizes the operational, customer, and business impact of inaccurate information or overlooked details.

• Builds effective partnerships with suppliers and cross-functional stakeholders to resolve quality issues.
• Facilitates collaborative discussions to align on containment, disposition, and corrective action plans.
• Works effectively across Quality, Engineering, Operations, Materials, Purchasing, and Supplier Development teams.
• Promotes shared accountability and drives alignment toward business and customer-focused outcomes.
• Leverages diverse perspectives and expertise to make informed decisions and solve complex problems.

• Analyzes quality issues using data, facts, and business impact to support decision making.
• Assess risk and determines appropriate containment, escalation, and recovery actions.
• Evaluates alternatives and recommends solutions based on quality, operational, and customer impact.
• Makes sound decisions within established quality procedures, standards, and authority levels.
• Applies critical thinking to identify issues, challenge assumptions, and resolve complex supplier quality concerns.