Quality Supervisor II

Job Summary

The Quality Supervisor coaches and guides a team of employees involved in equipment and/or building quality control activities to achieve optimum levels of quality and productivity while meeting operational deadlines and budgets. This role has direct oversight of the Gage Lab, Air Tool Repair, and CMM (Coordinate Measuring Machine) rooms, ensuring equipment, calibration, and measurement processes support overall plant quality standards.

This position typically works a split shift covering 2nd and 3rd shift, providing consistent quality leadership and coverage across both shifts.

This role typically includes recruiting and hiring qualified employees and ensuring they receive all necessary training and education. Additionally, the supervisor is responsible for maintaining a motivational work environment through appropriate goal setting, operating principles, communication, and fair treatment of all employees. As necessary, the supervisor must take action to correct poor performance and/or poor behavior that puts the employee or team at risk or impacts the team's ability to achieve its objectives.

• Meet all Quality Control objectives, projects, and deadlines within budget.
• Supervise daily operations of the Gage Lab, Air Tool Repair, and CMM rooms, ensuring equipment calibration, maintenance, and measurement accuracy meet quality standards.
• Coordinate, assign, and review work of quality control employees across 2nd and 3rd shift.
• Teach, coach, and demonstrate work activities for team members.
• Develop and implement quality control policies and procedures to ensure the highest level of product and process quality.
• Coordinate internal and external audits of quality-related policies and processes, including gage calibration and CMM measurement systems.
• Work within the organization to educate employees on the quality management system.
• Prepare and present reports, as assigned.
• Hire qualified personnel and ensure they receive all necessary training.
• Responsible for conducting performance reviews and disciplinary actions of employees.
• Participate, support, and comply with all health, safety, quality, and Lean initiatives and requirements.
• Ensure smooth shift-to-shift handoff and continuity of quality operations between 2nd and 3rd shift teams.
• This is a position that works directly on the warehouse/production floor around heavy machinery.
• Meets TKMNA Employee Attributes/Competencies.

This position has been identified as “safety sensitive” by thyssenkrupp under applicable laws. Accordingly, any application for this position that is considered for employment with thyssenkrupp requires successful completion of pre-employment drug testing, which may include testing for marijuana in accordance with any applicable federal, state, and local laws.

Minimum Requirements:

• 3-5 years experience in a Quality, industrial, maintenance environment, and leadership
• Experience with gage calibration, CMM operation/measurement systems, or air tool maintenance/repair preferred
• Demonstrated leadership and team building skills
• Good interpersonal, written, and verbal communication skills
• Knowledge of quality management systems applicable to the business
• Ability to work a split 2nd/3rd shift schedule
• Safety mindset

Preferred Requirements:

• Familiarity with GD&T (Geometric Dimensioning and Tolerancing) and precision measurement equipment
• Previous related supervisory experience preferred.

• Medical, Dental, Vision Insurance
• Life Insurance and Disability
• Voluntary Wellness Programs
• 401(k) and RRSP programs with Company Match
• Paid Vacation and Holidays
• Tuition Reimbursement
• And more!

Equal Opportunity Employer, Including People With Disabilities And Veterans.

Applicants with disabilities may be entitled to reasonable accommodation under the Americans with Disabilities Act and certain state or local laws. For those requiring assistance completing the application or the application process and request information relating to the need for accommodation, please contact reasonablea

TK follows a formal recruitment process through its own HR department and applications are evaluated by its HR department through pre-defined processes. Please visit our official careers website at  to view authentic job openings  you receive any unauthorized, suspicious, or fraudulent offers or interview calls, please email us  We shall not accept any liability towards the representation made in any fraudulent communication or its consequences, and such fraudulent communication shall not be treated as any kind of offer or representation by TK or its group companies and affiliates.

With around 480 locations in over 40 countries, thyssenkrupp Materials Services is the biggest materials distributor and service provider in the western world. The broad service spectrum offered by the materials experts enables customers to focus on their individual core business. The area of…