Retail Display Installer – Technology

Job Type: Per Required Need

Work Location: Market - SS - IN - Lafayette

Retail Display Installer – Technology

Location:

Travel up to 90 miles from home, on average. Paid drive time and mileage reimbursement.

Schedule:

Work Monday–Friday. Weekends are not required.

2020 Companies seeks a reliable, detail‑oriented, and self‑motivated Field Service Representative to join our team and represent leading brands such as Dell, Intel, Dyson, Google, and HP. In this role, you’ll execute a wide range of in‑store tasks, including:

• Installing and updating sales floor fixtures and endcaps
• Performing buildouts, resets, and display repairs
• Following plan‑ograms and client‑specific directives

You’ll work independently, meet deadlines, and use mobile applications and technology to complete assignments efficiently and professionally. Strong communication and organizational skills are essential, as you’ll manage store‑level relationships and ensure top‑quality execution on every project.

• Respond promptly to field services management communications (within 24 hours of contact).
• Maintain up‑to‑date availability and accurate schedules.
• Fully complete all assigned jobs on or before scheduled end dates.
• Install and build displays, end caps, and fixturing.
• Complete necessary forms, surveys, and images associated with each job before leaving the site.
• Maintain and update displays according to planograms and client requests.
• Conduct break‑fix repairs to ensure displays and fixtures are fully functional.
• Participate in early‑morning installations and installations involving a team of two or more people and provide solution feedback.
• Manage virtual software and ensure successful execution of related tasks and timelines.
• Assist other team members as needed.
• Adhere to timelines for accurate timecard submission and report anomalies daily with needed corrections.
• Work independently in a fast‑paced environment.
• Participate in and complete training and certification programs.
• Accurately track, record, and communicate activity via designated systems and workflows.
• Be available for weekend assignments as needed.

• Hours and locations may vary week to week, including occasional weekends and early‑morning hours.
• Accept and schedule all assigned jobs within 48 hours of receipt.

• Follow all directives as provided, executing fully.
• Work closely within the shared services team to ensure goals, identify opportunities for improvement, communicate, and drive solutions while ensuring operational efficiencies.

• Build and maintain strong relationships within the shared services team, local/regional markets, clients, retailers, and stakeholders.
• Cultivate and sustain strong relationships with internal teams, clients, retailers, and field representatives, fostering collaboration and communication.

• Demonstrate professionalism, effective communication skills, and strong leadership abilities while representing the company.
• Set a high standard for behavior, foster a positive work environment, and ensure transparent, respectful communication with all team members.
• Work across all aspects of the company and through cross‑functional processes to ensure alignment and operational success.

• Ensure customer and client satisfaction is met and continually improved upon according to established shared service field KPIs as determined by field management.
• Be open to provide and receive feedback.

Age / Eligibility

• Must be 18 or older (due to insurance requirements).
• Must be authorized to work in the United States.

Availability

• Flexible availability Monday through Friday.
• Weekend and holiday availability as needed.
• Early morning and late‑night availability as needed.
• Maintain a minimum of 20 hours of fieldwork within a rolling 30‑day period.

Physical Abilities

• Climb a ladder up to 10 feet.
• Safely lift and carry up to 60 lbs.
• Able to kneel, walk, crouch, bend over, handle/grasp, and reach overhead.

Adaptability

• Ability to adjust to the ever‑changing variety of tasks and work environments.

Communication Skills

• Effective communication abilities,…