Software and Embedded Firmware Quality Assurance Analyst

Job Details

• Job Category Software, Embedded Firmware, IT
• Employee Type FT Exempt
• Required Degree 4 Year Degree

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Join a world leader in energy measurement and start your ownership journey today!

Radian Research is an employee‑owned innovative technology company with an engaging and participative work environment. We provide Electric Meter Testing Instruments, Systems, Software and Services to Electric Utility Companies, Electric Meter Manufacturers and National Metrology Institutes for Engineering, Laboratory, Shop and Site applications. Radian provides both portable and primary energy reference standards unequaled in accuracy, stability, and reliability. The focus of Radian is our customer, and the heart of Radian is our team.

We recognize and value the 3 Cs of Radian’s culture:
Customer‑centric focus, continuous improvement mindset, and care for our Customer, company, community, and for each other.

The Software and Embedded Firmware Quality Assurance Team ensures that software and embedded firmware meets defined quality standards before they are released. This involves verifying that the product is reliable, functional, safe, and performs as intended under expected (and unexpected) conditions. The Team works to not only identify “bugs” but more importantly to reduce risk, improve product reliability, and ensure the effectiveness.

The Software and Embedded Firmware (“SW/FW”) Quality Assurance (“QA”) Analyst’s primary role is to identify and ensure the resolution of quality issues in Radian’s SW/FW products. The SW/FW QA Analyst will follow existing test procedures and write new procedures, as applicable, as well as work with SW/FW Developers, Engineering, Product Managers, Project Managers, Regional Solutions Managers, and the Customer Service & Support Team to confirm customer reported defects and concerns and to ensure requirements are complete, testable, and unambiguous.

The SW/FW QA Analyst will perform and continuously improve manual testing, validating GUI and physical behaviour (i.e. buttons, sensors, etc.); as well as automated testing by building test scripts to validate functionality repeatedly and consistently.

• Execute all phases of the QA cycle (e.g. requirements analysis, test case identification, test plan authoring, execution, defect tracking, status, and reporting of results).
• Create test cases, scenarios, and supporting data based on customer requirements and design documentation.
• Execute tests to validate that the SW/FW complies with standards and documented requirements.
• Perform Functional, Regression, Performance, System Integration, and User Acceptance testing based on customer requirements.
• Log and track defects from initial discovery to closure, working with SW/FW Developers to assess severity and impact.
• Develop test planning activities, including developing documentation and estimating testing needs and time frames.
• Develop an understanding of SW/FW requirements, including how users use the products and the impact of change to the users’ workflow.
• Troubleshoot SW/FW problems and escalate issues, as appropriate.
• Other duties as assigned.

· Bachelor’s degree in Computer Science, Computer Engineering, Computer Technology, Electrical Engineering, Electrical Engineering Technology or other related field.

· Minimum 2 years Software and Firmware Quality Assurance experience is highly desirable.

· Basic programming principles

· Basic electrical theory

· Problem solving and requirements analysis

· Excellent written and verbal communication skills

· Writing quality management system procedures, work instructions and test instructions

· The design, writing, and execution of quality test plans for electronic hardware, software, and firmware

· Knowledge of software programming and software development lifecycle

· Knowledge of SQL Server

· Ability to multi‑task while meeting testing/project deadlines

· Critical thinking, organizational skills, self‑motivated, and detail oriented

· Works well in a team environment, as a liaison and alone

· Intermediate to…