Office Administrator

Job Responsibilities

• Provide excellent customer service to internal and external customers
• Process all office and mail payments
• Answer the phones with the standard company greeting
• Greet all walk-in customers
• Manage incoming and outgoing District mail
• Track agent postage as part of the District mail pay process
• Maintain a daily log of all documents

• High school diploma or GED
• Two to three years’ experience providing customer service
• One to two years’ experience handling money and accurately making change for customers
• Knowledge of Microsoft Word, Outlook and Excel
• Excellent communication skills both verbally and in writing
• Ability to learn the proper functions of the IBM system

Demonstrates strong customer service skills with a focus on internal and external communication, alongside proficiency in managing office tasks and financial transactions. Familiarity with Microsoft Office tools and the ability to learn new systems are essential.