Music School Receptionist, Music Box - Lafayette, LA

Job Description

The Music Box is seeking a fun and professional part‑time staff member to help administer our music school in Lafayette, LA
. This staff member will serve as the primary point of contact for our students, families, and teachers to ensure smooth functioning of our day‑to‑day operations. We are looking for somebody who is superb at handling details, a multitasker who is loyal, hardworking, always follows through, and almost never misses a deadline.

• Strong written, verbal, and interpersonal communication talents.
• Strong typing skills and advanced Mac computer proficiency.
• Technology savvy.
• Passion for working in a small business environment.
• An organized “get it done” attitude.
• HUGE BONUS:
  Background in or a passion for music!

• Mon & Thu: 4 pm–8 pm
• Alternating Sat: 9:30 am–2 pm
• Occasional Fri as needed

The Front Desk Coordinator will participate as a key member of our client experience at The Music Box, juggling the day‑to‑day with warmth and enthusiasm.

Responsibilities include:

• Corresponding with clients, potential clients, and internal team members via phone, text, email or in person.
• Advocating for the business.
• Promoting each avenue of the company and spreading awareness to clients, potential clients and the community via networking and/or online presence.
• Informatively assisting students and their families with any needs that may arise.
• Maintaining student enrollment and contributing to ongoing sales efforts.
• Managing student calendar changes.
• Monitoring and supporting the teaching team in the quality and timely delivery of lessons.
• Assisting with event advancement & execution.
• Leading facilities maintenance.
• Assisting with other duties as assigned by the General Manager.

Pay is commensurate with experience, starting at $11/hour. A 401(K) program with employer matching is available to all employees after 30 days on the job. Health benefit packages are available for all part‑ and full‑time employees at Ensemble.

Ensemble Schools is a collaborative network of community‑driven music & dance schools. While each school maintains its unique identity, they share resources to ensure collective success. This posting is specifically for The Music Box in Lafayette, LA. The Music Box has provided the premiere music lesson experience in Acadiana since 2012. We support students of all ages in their musical pursuits through our mission statement:
Developing confidence and creativity through music! We take pride in customizing the learning experience and guiding our students through every stage of their musical journeys. We focus on the core musical instruments, specifically piano, voice, guitar, ukulele and bass, and elevate the learning experience with our exciting live concerts. To us, music is magic and the experience of learning to sing or play an instrument should be dazzling.

Our mission is to provide excellence in arts education through excellence in administration. Our values include:

• Stewardship: We are caretakers of our local businesses and communities, helping them thrive by making it easy for our teachers to cultivate an enriching learning experience for students.
• Growth: Our teachers are integral to our success, and we are committed to their professional growth. As an ever‑growing partnership of music and dance schools, we seek to increase the high‑quality resources provided to our schools and teachers.
• Stagehands: Our Shared Services team runs in the background to support our schools. By doing this, we champion our teachers and students to be the real stars of the show!

Please send a resume and brief cover letter to Anna Ahrens through this portal to apply for this position.

Diversity is a strength of our artistic community, and we invite all those meeting the above criteria to apply.

Part‑time