Customer Service Representative

Job Description

Cintas is seeking a Customer Service Representative to provide customer service to both our internal partners and customers through activities such as answering customer calls, providing prompt issue resolution, data entry, assisting in account reconciliation, preparing reports and invoices, processing new accounts and orders, making outbound customer calls for follow‑up, and participating in occasional projects.

The role involves answering customer calls and providing prompt issue resolution; data entry; assisting in account reconciliation; preparing reports and invoices; processing new accounts and orders; making outbound calls to obtain information or follow up to resolve customer issues; occasional miscellaneous projects.

• 1+ years’ customer service experience
• High School Diploma or GED, Bachelor’s Degree preferred

• Experience with heavy inbound and outbound calls and call transfers
• 3+ years business‑to‑business account support
• Proficiency with Microsoft Office (Word, Excel, Outlook) and internet/intranet tools
• Experience proofreading and editing documents

• Medical, dental and vision coverage with premiums below national average
• Four different medical plan options, one at zero cost
• Competitive pay
• 401(k) with company match, profit sharing, and ESOP
• Disability, Life and AD&D insurance fully paid by company
• Paid time off and holidays
• Skills development, training and career advancement opportunities

Cintas Corporation is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), national origin, age, genetic information, disability, protected veteran status, or any other characteristic or category protected by local, state, or federal law.