More jobs:
Internet Sales/BDC Representative
Job in
Lafayette, Lafayette Parish, Louisiana, 70595, USA
Listed on 2026-07-16
Listing for:
BMW of Lafayette
Full Time
position Listed on 2026-07-16
Job specializations:
-
Customer Service/HelpDesk
CRM System
Job Description & How to Apply Below
Now Hiring:
Internet / BDC Representative – Mercedes-Benz of Lafayette
BMW of Lafayette is looking for a professional, detail‑oriented Internet / BDC Representative to handle incoming digital leads and provide a premium online experience for our customers.
Job Responsibilities:- Respond promptly and professionally to internet leads, texts, and phone calls
- Set appointments and follow up with customers throughout their buying journey
- Update and maintain accurate customer records in the CRM (eLead experience a plus)
- Ensure online inventory and listings are up to date and accurate
- Work closely with the sales team to support appointment conversion and customer satisfaction
- Previous BDC or customer service experience preferred (automotive is a plus)
- Strong written and verbal communication skills
- Detail‑oriented, organized, and tech‑savvy
- Self‑motivated and comfortable in a fast‑paced environment
- Customer‑first attitude with a professional appearance and demeanor
Offer:
- Competitive pay plan
- Medical, dental & vision benefits
- 401(k) plan
- Paid time off
- A supportive team and premium work environment
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