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Customer Experience Specialist — Fast-Paced Support & Solutions

Job in Lafayette, Lafayette Parish, Louisiana, 70501, USA
Listing for: Wayfair
Full Time position
Listed on 2026-07-19
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, Bilingual, HelpDesk/Support
Salary/Wage Range or Industry Benchmark: 27552 - 33062 USD Yearly USD 27552.00 33062.00 YEAR
Job Description & How to Apply Below

Wayfair in Baton Rouge, LA is hiring a Customer Service Representative to handle inbound calls, chats, and emails regarding returns, replacements, order status, and product availability. A high school diploma or equivalent is required, and a bachelor’s degree is preferred.

The role emphasizes reliability, attendance, and the ability to multitask across browsers and systems while providing empathetic, solution‑oriented service.

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