Bilingual Customer Success Executive
Job in
Lafayette, Lafayette Parish, Louisiana, 70595, USA
Listed on 2026-07-28
Listing for:
Way.com
Full Time
position Listed on 2026-07-28
Job specializations:
-
Customer Service/HelpDesk
Bilingual, Customer Service Rep, Spanish Customer Service, Customer Success Mgr./ CSM
Job Description & How to Apply Below
is seeking a dedicated customer communications specialist to support Way+ members via calls, emails, and chats, resolving concerns and helping maximize membership value. You’ll guide onboarding, educate on benefits, and identify upsell opportunities while collaborating with product and marketing to enhance the customer experience.
Be prepared for a Friday–Monday, 4 days/week schedule and onsite support at partner locations, with bilingual Spanish/English proficiency highly valued for
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