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Customer Care Specialist: Problem Solver & Liaison

Job in Lafayette, Lafayette Parish, Louisiana, 70595, USA
Listing for: Wesco
Full Time position
Listed on 2026-08-01
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, Bilingual, HelpDesk/Support
Salary/Wage Range or Industry Benchmark: 25554 - 33117 USD Yearly USD 25554.00 33117.00 YEAR
Job Description & How to Apply Below

Wesco in Lafayette, LA seeks a Customer Service Representative to respond to inquiries by phone and email, providing issue resolution and analyzing customer needs. You will refer complex cases to other departments for follow-up and ensure timely information delivery.

The role emphasizes clear communication, attention to detail, and the ability to work under pressure while supporting a diverse customer base and backing up the sales counter as needed.

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