Customer Finance Analyst @ Stuller

Customer Finance Analyst

From materials and people to data and technology, Stuller's Finance and Administration team analyzes and safeguards our company's assets. If your strength is in numbers and spreadsheets or legal documents and law enforcement, join our team to help ensure the safety and precision analytics of our precious resources. As a Customer Finance Analyst, you will review and process orders based on customer credit information.

This role involves handling inbound and outbound calls to address collections, resolving order issues, and managing past-due payments.

Key Responsibilities:

• Contact customers with delinquent accounts to negotiate payment plans.
• Process and release orders based on credit information or contact customers for additional details.
• Manage incoming calls and respond to customer account inquiries.
• Monitor and report on credit holds, including credit limits, overdue invoices, and declined payments.
• Investigate and collect outstanding returned checks.
• Review credit information to establish appropriate credit limits.

Basic Qualifications:

• High school diploma or equivalent.
• Experience in data entry and database management.
• Strong customer service skills with the ability to handle calls professionally.
• Beginner to intermediate Excel proficiency.
• Ability to manage multiple priorities effectively.
• Strong problem-solving skills and adaptability.

Preferred Qualifications:

• Bachelor's degree in Finance or a related field.
• Experience using Oracle or similar financial systems.
• Experience in a finance, accounting, or credit-related role.
• Strong sales and negotiation skills.
• Commitment to continuous personal and professional growth.