Pharmacy Technician

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As the nation’s leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues – caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate.
Job Purpose And Summary
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Within our Retail locations, we bring this promise to life with heart every day and our Pharmacy Technicians play a critical role in supporting our pharmacy teams to consistently deliver on our brand promise.

• Live our purpose by following all company SOPs at each workstation to help our pharmacists manage and improve patient health.
• Follow pharmacy workflow procedures at each pharmacy workstation (production, pick‑up, drive‑thru, drop‑off) for safe and accurate prescription fulfillment.
• Contribute to positive patient experiences by showing empathy and genuine care: creating heartfelt and personalized moments while serving patients at pick‑up, drive‑thru, and over the phone; offering immunizations and other services; demonstrating compassionate care by solving or escalating patient problems.
• Complete basic inventory activities as permitted by law and directed by pharmacy leadership such as putting away medication deliveries and completing cycle counts, returns‑to‑stocks, waiting bin inventories, etc.
• Contribute to a high‑performing team, embrace growth mindset, and be receptive to feedback; seek opportunities to expand clinical and technical knowledge.
• Remain flexible for scheduling and business needs, contributing to a safe, inclusive, engaging team dynamic; travel to stores in the market as needed.
• Understand and comply with all relevant laws, regulations, professional standards, and ethical principles; comply with CVS policies to ensure patient safety, controlled‑substance dispensing and record‑keeping, and protect patient privacy and security.
• Deliver additional patient health care services (immunizations, point‑of‑care testing, and voluntary off‑site clinic staffing) where allowable by law and supported by training and certification.

• Complete additional licensure and training to obtain Technician Immunizer status to prepare and administer vaccines.
• Educate patients about vaccine importance and refer vaccination questions to the on‑duty pharmacist.
• Monitor and respond to adverse reactions; report per public health requirements.
• Review and collect patient information; track and document as required.
• Monitor and manage vaccine supplies.

• Comply with any state board of pharmacy requirements or laws governing practice of pharmacy, including but not limited to age, education, licensure/certification.
• State-level licensure and national certification requirements vary by state – click here to learn more.
• If the state board of pharmacy does not set a minimum age requirement, be at least 16 years of age.
• If the state board of pharmacy does not set a minimum educational requirement, must have a high school diploma or equivalent, or be actively enrolled in high school or equivalency program.

• Regular and predictable attendance, including nights and weekends.
• Ability to complete required training within designated timeframe.
• Attention and focus: concentrate on tasks, pivot quickly, and confirm prescription info and label accuracy.
• Customer Service and Team Orientation: actively help people friendly, notice patient reactions, respond appropriately.
• Communication
  
  Skills:
  
  use and understand verbal and written communication; active listening.
• Mathematical Reasoning: solve problems using math, e.g., determining total tablets, day’s supply, full bottle counts.
• Problem Resolution: identify challenging interactions and choose best course of action.
• Physical Demands: mobile, lift up to 20 lbs, reach overhead, use fingers, repetitive typing, maintain visual acuity; details of various physical tasks listed.
• Any additional tasks as directed by Supervisor or Manager.

• 1–3 years previous experience as a Pharmacy Technician.
• Experie…