EDIFECS Production Support Analyst
Listed on 2026-02-16
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IT/Tech
Data Analyst, Systems Analyst, IT Consultant, Technical Support
Overview
EDIFECS Production Support Analyst
Category: Software Development/ Engineering
Main location: United States, Louisiana, Lafayette
Position : J
Employment Type: Full Time
U.S. – The best version of me ()
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Position
Description:
The best version of us starts with You!
Do you love tackling new Production Support challenges? Do you have a history of countering business challenges and creatively solving issues at pace?
We provide you the chance to work with some of the smartest minds in an environment which challenges your problem management skills, learn more, and build elegant solutions.
We CGI seeking an experienced Edifecs Production Support Analyst to join the healthcare client. This position can be performed from Lafayette, LA in a Hybrid Model.
Your future duties and responsibilities:- Analytical
Skills:
Ability to understand healthcare enrollment and EDI requirements, analyze complex data flows, and design simple, effective Edifecs-based solutions. - Creativity:
Innovative mindset to approach integration challenges, apply best practices, and leverage experience across domains to improve solutions. - Customer-Service Orientation:
Consultant mentality with the ability to work directly with clients, address questions, and resolve issues effectively. - Attention to Detail:
Strong focus on accuracy, as EDI and enrollment applications require precise configuration and flawless data exchange. - Teamwork:
Ability to collaborate effectively within a distributed agile (SAFe) team.
At least 6 years of experience in:
- Proficient in EDI Applications Edifecs v9.2.3, EAM, TPM, XEngine 8X and XE Server
- Experience in supporting HIPAA X12 transaction sets including 834, 837, 835, 270/271, 276/277, and 278.
- Working Knowledge of X12N transactions, HL7 messages, FHIR, SOX/SOC1, Teradata, X12
- Web Services, Java, SQL/SSIS development related to EDI
- Analyze, troubleshoot, and resolve EDI transaction errors
- Must have experience working in 24×7 support model
- Coordination with various teams to help resolve and fix production issues
- Knowledge on ITIL processes — Incident Management & Problem Management
- Knowledge on AWS — Foundation, Key Services — ECS/EC2/S3
- Performing continuous improvement of systems by analyzing performance metrics of different programs and coming up with optimizations
- Must be extremely good at deployment methodologies and help coordinate with production support teams on quick defect fixes / release fallout handling by permanent fixes within change windows specified.
Education: Bachelor’s degree in computer science or related field.
Skills- SQL
- Biztalk
- Java
- Web Services
- EDI Gateway
Together, as owners, let’s turn meaningful insights into action. Life at CGI is rooted in ownership, teamwork, respect and belonging. You’ll reach your full potential because you are invited to be an owner from day 1 as we work together to bring our Dream to life. That’s why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company’s strategy and direction.
Your work creates value. You’ll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise.
You’ll shape your career by joining a company built to grow and last. You’ll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons.
Come join our team—one of the largest IT and business consulting services firms in the world.
Qualified applicants will receive consideration for employment without regard to race, ethnicity, ancestry, color, sex, religion, creed, age, national origin, citizenship status, disability, pregnancy, medical condition, military and veteran status, marital status, sexual orientation or perceived sexual orientation, gender, gender identity, and gender expression, familial status or…
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