EDIFECS Production Support Analyst

EDIFECS Production Support Analyst

Category: Software Development/ Engineering

Main location: United States, Louisiana, Lafayette

Position : J

Employment Type: Full Time

We CGI seeking a EDIFECS Production Support Analyst and candidate will get an opportunity to work with a highly skilled team on the latest technologies. It helps the candidate to shape the career with matured agile project delivery, advanced Tech stack process.

This position can be located in Lafayette, LA in a Hybrid Model.

• Must have experience working in 24
  * 7 support model
• Hands‑on Experience on Edifecs suite of products - XEngine (Transaction Processing), Spec Builder and Trading Partner Management (TPM)
• Analyze and resolve production issues, bugs, and incidents within SLA timelines.
• Knowledge on ITIL processes – Incident Management & Problem Management
• Performing continuous improvement of systems by analyzing performance metrics of different programs and come up with optimizations
• Must be extremely good at deployment methodologies and help coordinate with production support teams on quick defect fixes /release fallout handling by permanent fixes within change windows specified

• At least 8+ years of experience
• Proficient in EDI Applications Edifecs v9.2.3, EAM, TPM, XEngine 8X and XE Server
• Experience in supporting HIPAA X12 transaction sets including 834, 837, 835, 270/271, 276/277, and 278.
• Working Knowledge of X12N transactions, HL7 messages, FHIR, SOX/SOC1, Teradata, X12
• Web Services, Java, SQL/SSIS development related to EDI
• Analyze, troubleshoot, and resolve EDI transaction errors
• Must have experience working in 24
  * 7 support model
• Co‑ordination with various teams to help resolve and fix production Issues
• Knowledge on ITIL processes – Incident Management & Problem Management
• Knowledge on AWS – Foundation, Key Services – ECS/EC2/S3
• Education:
  
  Bachelor's degree in computer science or related field

• Application Integrator‑EDI
• SQL
• Adv HRM - Cobra & HIPAA
• Java
• Web Services

Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you’ll reach your full potential because…

You are invited to be an owner from day 1 as we work together to bring our Dream to life. That’s why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company’s strategy and direction.

Your work creates value. You’ll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise.

You’ll shape your career by joining a company built to grow and last. You’ll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons.

Come join our team—one of the largest IT and business consulting services firms in the world.

Qualified applicants will receive consideration for employment without regard to their race, ethnicity, ancestry, color, sex, religion, creed, age, national origin, citizenship status, disability, pregnancy, medical condition, military and veteran status, marital status, sexual orientation or perceived sexual orientation, gender, gender identity, and gender expression, familial status or responsibilities, reproductive health decisions, political affiliation, genetic information, height, weight, or any other legally protected status or characteristics to the extent required by applicable federal, state, and/or local laws where we do business.

CGI provides reasonable accommodations to qualified individuals with disabilities. If you need an accommodation to apply for a job in the U.S., please email the CGI U.S. Employment Compliance mailbox at U . You will need to reference the Position  the position in which you are interested. Your message will be routed to the appropriate recruiter who will assist you. Please note, this email address is only to be used for those individuals who need an accommodation to apply for a…