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IT Helpdesk Specialist I - End-User Tech Support

Job in Lafayette, Lafayette Parish, Louisiana, 70595, USA
Listing for: Atlas
Full Time position
Listed on 2026-07-30
Job specializations:
  • IT/Tech
    HelpDesk/Support, IT Support, Technical Support
Salary/Wage Range or Industry Benchmark: 35000 - 48000 USD Yearly USD 35000.00 48000.00 YEAR
Job Description & How to Apply Below

Atlas is seeking an on-site Support Specialist I in Lafayette, LA to provide first-tier technical support for a large workforce, handling a wide range of issues related to accounts, software, and hardware.

The role emphasizes customer service, clear communication, and ownership of tickets, with escalation to Tier
2. This entry-level position offers hands-on experience with AI, cloud infrastructure, business applications, and end-user computing.

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