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Customer-Focused IT Support & Incident Lead
Job in
Lafayette, Lafayette Parish, Louisiana, 70595, USA
Listed on 2026-08-06
Listing for:
@ Global Data Systems
Full Time
position Listed on 2026-08-06
Job specializations:
-
IT/Tech
IT Support, Technical Support
Job Description & How to Apply Below
Global Data Systems is seeking a dedicated support professional to advocate for customers and own service requests during shifts. You will coordinate with internal teams and external partners to diagnose issues and resolve them within SLA parameters.
Strong communication, documentation, and multi-tasking are essential in this fast-paced role. This position involves on-site work at GDS offices with potential days, nights, weekends, and holidays based on business needs.
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