Senior ServiceNow Discovery Developer

Senior Service Now Discovery Developer

CGI is seeking a Senior Service Now Discovery Developer to support the implementation, configuration, and ongoing optimization of Service Now Discovery within a cloud focused enterprise environment. This role will be responsible for improving visibility into infrastructure assets, supporting CMDB accuracy, and helping ensure reliable discovery of on premises and cloud resources. This role is located at a client site in either Birmingham, AL, Knoxville, TN, Columbia SC or Lafayette, LA.

A hybrid working model is acceptable.

The ideal candidate will bring strong hands on experience with Service Now Discovery, MID Server configuration, Discovery Patterns, IRE, and CMDB health. This role also requires the ability to troubleshoot discovery issues across credentials, integrations, network paths, and cloud environments, with a strong emphasis on AWS based infrastructure.

Required qualifications to be successful in this role include: 5+ years of relevant experience, strong hands on experience implementing, configuring, and supporting Service Now Discovery, deep understanding of MID Servers, Discovery Patterns, Sensors, probes, and related discovery components, experience with Identification and Reconciliation Engine, CMDB relationships, and CMDB health management, ability to discover and manage cloud resources across AWS, Azure, and GCP within the Service Now CMDB, solid understanding of cloud infrastructure, networking concepts, credentials, firewalls, and infrastructure integrations, working knowledge of Python scripting for automation, troubleshooting, and tooling support, experience troubleshooting Discovery performance issues, credential failures, and incomplete or inaccurate scan results, familiarity with AWS services and AWS heavy enterprise environments, comfortable using AI assisted development tools such as Git Hub Copilot, Service Now AI tools, or GenAI coding assistants, strong problem solving skills and the ability to work with infrastructure, cloud, and platform teams to resolve discovery gaps, and Service Now Discovery certification is required.

Desired Skillset: AWS experience preferred; AWS certifications are not explicitly required.

Education:

Bachelor's degree in Computer Science, Information Technology, Engineering, or a related field preferred.

Compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range for this role in the U.S. is $97,300.00 - $. CGI's benefits are offered to eligible professionals on their first day of employment to include: competitive compensation, comprehensive insurance options, matching contributions through the 401(k) plan and the share purchase plan, paid time off for vacation, holidays, and sick time, paid parental leave, learning opportunities and tuition assistance, wellness and well being programs.