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Technical Support Lead: Expert Troubleshooter
Job in
Lafayette, Lafayette Parish, Louisiana, 70595, USA
Listed on 2026-08-22
Listing for:
S1 Technology™
Full Time
position Listed on 2026-08-22
Job specializations:
-
IT/Tech
Technical Support, IT Support
Job Description & How to Apply Below
S1 Technology is seeking a Technical Support Lead to guide the team through complex, hands-on problem solving. This role focuses on technical excellence and peer coaching rather than management duties, with an emphasis on quality and clear communication.
You will respond to client requests by phone, email, and remote tools, troubleshoot endpoints, servers, networking, and cloud issues, and mentor others while maintaining accurate documentation and high support standards.
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