Maintenance Supervisor

Overview

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The Maintenance Supervisor reports to the Property Manager. Primary responsibilities include working with the maintenance team to ensure the repair and maintenance of property facilities and apartment units; prompt and courteous responses to service requests; keeps an adequate supply of market-ready apartments-units to meet leasing demands. Oversees general property appearance to meet or exceed standards.

• Assists in preparing market-ready apartments to include, painting, carpet, flooring, general repairs, housekeeping, etc.
• Efficiently and effectively schedules subordinates, assuring that work orders and make-ready units are completed properly and in a timely manner and on schedule.
• Oversees working with vendors/contractors to ensure assigned work is completed accordingly.
• Informs Property Manager of any repair work needing an outside contractor or replacement of significant appliances necessary.
• Monitors and maintains the property preventative maintenance schedule and the upkeep of all mechanical equipment on the property, including, but not limited to, water heaters, pool pumps, HVAC units, etc.
• Performs various preventative maintenance functions and records findings in the appropriate Maintenance Log. Cleans boilers, if applicable, two times per year.
• Completes regular move-in unit inspections; checks all appliances, sinks, faucets, commodes, blinds, etc.
• Responds to resident service requests, prioritizes, and assigns to designated maintenance staff.
• Ensures that all maintenance work order paperwork is completed; leaves a copy in all apartments entered, cleans up debris caused by maintenance work, does not use any personal items belonging to the resident for clean-up, records time spent in a unit on the work order, and communicates with Leasing Office staff work order status/completion.
• Performs on-call emergency work order service requests based on business necessity, communicates with Property Manager number of hours worked on-call for after-hour efforts as required.
• Communicate with the Property Manager all aspects of on-call service request requirements. It is the overall responsibility of the Maintenance Supervisor to oversee and delegate to the qualified maintenance team the on-call schedule.
• Has knowledge of maintenance functions such as plumbing, pool, HVAC, basic electric, general carpentry skills, painting, and snow removal (where applicable).
• Works with maintenance staff and landscaping vendor to maintain grounds and common areas and keep them free of trash and debris.
• Ensures trash/dumpster or roll-off rental areas are clean, picked up, and maintained.
• Keep accurate inventory of all maintenance and cleaning supplies and reorder as needed from approved vendors.
• Keep a record of all chemicals and their antidotes in a prominent place.
• Possess working knowledge of OSHA and safety rules and regulations pertaining to property management and abide by same.
• Assist Property Manager as directed, including to but not limited to, annual inspections, check-ins, and check-outs, checking of grounds, and common areas.
• Possess knowledge of water and gas meter cut-offs, all apartment fixture cut-offs, sewer clean-outs, and posting a visible map of the same.
• Ensures storage area entrances are locked and have adequate lighting.
• Performs regular inspections of all units, buildings, common areas, and see that repair, landscaping, clean-up are done, and all outside lights in hallways and common areas are replaced.
• Responsible for overseeing frequent light checks, required to fix/repair/replace light bulbs for proper functional lighting.
• Change air-conditioning filters at least once every three months.
• Always represents the company professionally.
• Ensures all maintenance staff is following safe work practices.
• Ensures that maintenance staff performs to company standards and handles service requests timely.
• Wears company uniform daily to always include required .
• Maintains open communication with the Property Manager and other staff.
• Assists with hiring, training, and developing assigned staff, including painters and/or landscaping staff.
• Always displays a friendly and courteous attitude with other employees, maintains and promotes a good attitude. Never confronts a supervisor or other employee in front of residents.

• HVAC (preferred).
• Supervisory experience preferred knowledge, skills, and abilities.
• Familiar with federal, state, and jurisdictional laws and regulations concerning multi-family housing and Fair Housing.
• Bilingual – Spanish is a plus.
• Knowledge and skills to operate standard and specialized tools for repairs and maintenance. May be required to provide own (industry-specific) tools.
• Ability to visually inspect units, grounds, and other aspects of the property to determine adherence to standards.
• Supervisory and leadership skills to delegate and guide the work activities of others.
• Attention to detail and problem-solving skills.
• Basic…