Program Manager

POSITION OVERVIEW

The Program Manager is responsible for the successful execution, oversight, and management of aviation maintenance programs and related support services. This role provides leadership and direction to ensure operational objectives, customer requirements, and performance expectations are achieved safely, efficiently, and effectively. The Program Manager oversees day-to-day program activities, including resource planning, material acquisition, facility coordination, and the management of emerging requirements.

This position works closely with customers, operations teams, and support personnel to maintain high levels of service, operational readiness, and customer satisfaction.

• Lead and manage aviation maintenance programs and support operations to ensure successful execution and performance.
• Monitor financial performance, funding requirements, budgets, and program milestones.
• Develop and maintain strong customer relationships while serving as a key liaison between stakeholders.
• Ensure all deadlines and conditions described in contracts are met (e.g., payments and logistics).
• Prepare and deliver program status reports, presentations, and other customer communications.
• Coordinate cross-functional teams to ensure efficient execution of maintenance and support activities.
• Monitor program performance and implement strategies to achieve operational goals and customer expectations.
• Support company initiatives, record keeping, administrative tasks and other miscellaneous projects and reporting requests as needed.
• Responsible for the professional development and well-being of department employees.
• Ensure compliance with company policies, safety standards, and applicable regulatory requirements.
• Any other duties as assigned.

• Minimum eight years previous proven work experience in a professional aviation supervisory program position.
• Bachelor's Degree with a major in business or a technical or engineering field.
• Strong interpersonal skills with the ability to lead teams and collaborate effectively across multiple disciplines.
• Proficiency in Microsoft Office applications and program management tools.
• Strong organizational, problem-solving, and decision-making skills.
• Flight experience, while not mandatory, is highly desired.
• Experience managing aviation maintenance, aerospace related programs.
• Excellent written and verbal communication skills.
• Due to the nature of work performed within our facilities, U.S. citizenship and ability to pass background check is required.

• Safe – We are absolute in our belief in the tenets of Destination Zero and that Zero is not only achievable, but the only acceptable outcome.
• Efficient – We are focused on outcomes that are smart and responsible by making the best use of our resources to maximize overall productivity as a high performing organization.
• Quality – We are committed to ensuring excellent organizational performance, which produces sustainable and reliable outcomes.
• Service – We are dedicated to the service of our customers, our communities and each other.

• Drive & Energy
  - Effective performers have a high level of energy and the motivation to sustain it over time. They are ambitious and passionate about their role in the organization. They have the stamina and endurance to handle the substantial workload present in today’s organization. They are motivated to maintain a fast pace and continue to produce even in exhausting circumstances.
• Functional/Technical Expertise
  - Effective performers are knowledgeable and skilled in a functional specialty (e.g., finance, marketing, operations, information technologies, human resources, etc.). They add organizational…