Inside Sales Representative

THE OPPORTUNITY

We are searching for an Inside Sales Representative to join our growing Rental operations at our Lafayette, LA location.

The Inside Sales Representative's goal will be to increase the assigned Rental Customer’s overall experience, identify and qualify new customers, while increasing revenue for Rental Sales. The ISR is the voice of the dealership to the customer, and the voice of the customer to the dealership.

• Build relationships with existing and potential customers in the territory by strategic cold calling, prospect engagement, and business development
• Establish customer relationships with you as a single point of contact
• Qualify, maintain, and update customer account and asset information using CRM system
• Manage CQI (Customer Quality Index)
• Place open dialogue calls to assigned accounts (20+ connected per day)
• Field and direct incoming customer calls and walk-ins appropriately
• Learn, understand, and advise solutions for your customer’s business issues
• Prospect/quote/sell rental machines
• Generate and forward comprehensive leads for everything the Company offers
• Know/apply all promotions and marketing campaigns when applicable
• Become accustomed to understanding customer buying signals and learn to close deals
• Maintain knowledge of competitive pricing, procedures, and trends
• Understand full-range of new and existing capabilities and features of all the Company’s products

• HIGHLY PREFERRED:
  Bachelor's degree in Business, Marketing, or related field
• REQUIRED:
  
  Good verbal communication skills, mechanical aptitude, and problem‑solving ability
• REQUIRED:
  
  Proficiency in Microsoft Word, Excel, and Outlook
• REQUIRED:
  
  Ability to multi‑task in an organized, effectively, timely, and professional manner
• HIGHLY PREFERRED:
  Well‑developed communication and organizational skills
• HIGHLY PREFERRED:
  Proficiency in computers and related software

• SHIFT: 8am - 5pm Monday
  - Friday
• Will require physical movement as listed in the job description
• Generous hourly base plus commissions

• Health, Dental, Vision, $50,000 Company Funded Life Policy (if enrolled in Health)
• Short- and Long-Term Disability Insurance
• Voluntary Accident, Critical Illness, Hospital Indemnity, Cancer, Supplemental Life and additional voluntary policies
• 401K Plan with Company Match
• Paid Holidays & Vacation
• Technician Tool Loan Program up to $2,000
• Safety Boot / Safety Prescription Glasses Allowances
• Employee Discounts
• Credit Union
• Technician Career Development Program
  - Shop & Field Service Training

• We require strict compliance with PPE (personal protective equipment) safety regulations.
• We maintain compliance with all Federal, State and Local safety and company regulations.
• All employees must follow all Company Health, Safety & Environmental (HSE) procedures.
• Louisiana Cat is a drug‑free workplace, including marijuana and THC products.

• Louisiana Cat (Louisiana Machinery Co, LLC) and its affiliates are an Equal Opportunity Employer (EEO). All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age (40 and over), national origin, disability, or status as a protected veteran. We proudly hire U.S. Veterans.
• Louisiana Cat (Louisiana Machinery Co., LLC) uses E-Verify and complies with I-9 employment eligibility requirements of all new hires.
• Equal Employment Opportunity Know Your Rights:
  Workplace Discrimination is Illegal.
• Pay Transparency Nondiscrimination Provision.
• Louisiana Cat (Louisiana Machinery Co, LLC) and its affiliates are drug‑free workplaces and post‑offer, pre‑employment process includes background check, drug/alcohol screen, and if applicable for the role, pre‑employment physical/fit for duty assessments.