Business Development & Client Relations Manager

Business Development & Client Relations Manager

Lafayette, LA, USA

Job Type

Full Time

Job Title

Business Development & Client Relations Manager

Developing and maintaining relationships with current clients, prospective clients, strategic partners, and industry decision-makers.

Fuselier Surveying & Mapping | Primarily In-Person and Field-Based Base Salary: $75,000–$110,000 per year, plus performance-based bonus

The Business Development & Client Relations Manager will be responsible for developing and maintaining relationships with current clients, prospective clients, strategic partners, and industry decision-makers.

This is not primarily a social media, advertising, or office-based marketing position. It is a boots-on-the-ground business development role involving client visits, jobsite visits, meetings, conferences, Lunch and Learns, networking events, strategic outreach, and consistent follow-up.

The right candidate will be personable, professional, organized, persistent, and comfortable developing relationships with engineers, contractors, developers, project managers, municipal officials, executives, and other industry professionals.

The successful candidate does not need to be a licensed surveyor or technical expert. However, they must be willing and able to learn our services, recognize potential opportunities, ask thoughtful questions, and involve the appropriate Fuselier technical personnel when needed.

This position will work directly with company ownership and senior leadership. The Business Development & Client Relations Manager will often open the door, develop the relationship, identify the opportunity, and coordinate meetings in which company leadership and technical personnel help develop and close the work.

Develop and maintain strong relationships with existing and prospective clients

Schedule and conduct client visits, office meetings, jobsite visits, and follow-up appointments

Identify and connect with decision-makers at engineering firms, construction companies, municipalities, utilities, industrial facilities, development companies, and other target organizations

Introduce Fuselier Surveying & Mapping to prospective clients and clearly communicate the company’s capabilities

Coordinate meetings between prospective clients and Fuselier’s technical leadership

Organize Lunch and Learns, client presentations, networking opportunities, and relationship-building events

Represent the company at conferences, trade shows, association meetings, community events, and industry functions

Maintain regular contact with existing clients to identify upcoming projects and additional service needs

Reconnect with former and inactive clients

Follow up on introductions, meetings, proposals, and potential opportunities in a timely and professional manner

Develop organized 30-, 60-, and 90-day follow-up plans for key accounts and prospective clients

Document client interactions, opportunities, commitments, and next steps in the company’s customer relationship management system

Research prospective clients, upcoming developments, capital projects, and industry opportunities

Coordinate with company leadership to develop account strategies and pursuit plans

Provide weekly updates regarding client activity, developing opportunities, required follow-up, and areas where technical leadership is needed

Assist with client appreciation activities and strategic outreach

Help evaluate why opportunities were won, lost, or delayed

Maintain professionalism and confidentiality when representing the company

Perform other business development and client relations duties as needed

We are looking for someone who:

Genuinely enjoys meeting people and developing long-term professional relationships

Is comfortable initiating conversations, making introductions, and requesting meetings

Can communicate confidently with executives, project managers, engineers, contractors, public officials, and field personnel

Is highly organized, dependable, and disciplined about follow-up

Understands that professional relationships…