MRO Quotations Specialist

MRO Contract Manager

This position reports to the Director of Maintenance, MRO and is accountable for the development and management of competitive market services and negotiations to secure new contracts and maintain existing contracts. This role will be a liaison between PHI's internal and external customer base and the MRO management team to develop work packages and quotations along with providing critical support in developing MRO strategy growth.

This position also works closely with the BD and Sales Team to form strategies to gain business.

Essential Duties & Accountabilities

• Interpret customer requirements, match services to customer specifications/drawings and ensure the quote is technically compatible and competitive.
• Provide overall support for bid requests in MRO installations, modifications, and upgrades.
• Read, review, and dissect requests for proposals (RFP), requests for quotations (RFQ), invitations to bid (ITB) and requests for information (RFI).
• Manage all proposals documents received and maintain all data, determine if estimate or formal quote is required, and create formal avionic proposals.
• Utilize company cost bidding templates to create, modify and provide accurate pricing information including labor estimates, parts, engineering/service fees, and miscellaneous costs.
• Collaborate internally to gather and obtain necessary information, working with different departments such as Business Development, Finance, Operations, and Engineering.
• Maintain quote tracking status and provide revisions as needed to produce customer satisfaction.
• Maintain current pricing database form vendors and internal sales spreadsheets; manage incentive programs to ensure accurate and competitive proposals are generated.
• Provide sales team with supporting documentation required for sales completion.
• Attend customer meetings, participate in sales calls.
• Through understanding of technical data such as OEM Service Bulletins and STC's, seek out other approval methods to properly install equipment per the latest FAA requirements.
• Maintain industry knowledge & familiarity with existing & upcoming products & systems that the MRO could offer to its customer base.
• Provide support to planning to ensure a smooth handoff to the Operations Department.
• Assist in planning and coordinating MRO events with planning and operations prior to arrival.
• Strong sense of FAA regulations.

Qualification Requirements

• Minimum of 5 years' experience in a helicopter repair station, preferably with an A&P license
• Excellent written and oral communication skills.
• Advanced computer skills, proficiency in Microsoft office required.
• MS Project and MS Excel proficiency preferred.
• Strong mathematical and analytical skills, exceptional attention to detail.
• Ability to adapt quickly to an existing, complex environment.
• Representing the company in a professional manner is essential.
• Self-motivated, independent, and exhibit exceptional relationship management skills.

Organizational Core Values

• Safe – We are absolute in our belief in the tenets of Destination Zero and that Zero is not only achievable, but the only acceptable outcome.
• Efficient – We are focused on outcomes that are smart and responsible by making the best use of our resources to maximize overall productivity as a high performing organization.
• Quality – We are committed to ensuring excellent organizational performance, which produces sustainable and reliable outcomes.
• Service – We are dedicated to the service of our customers, our communities and each other.

Behavioral Competencies

• Drive & Energy
  - Effective performers have a high level of energy and the motivation to sustain it over time. They are ambitious and passionate about their role in the organization. They have the stamina and endurance to handle the substantial workload present in today's organization. They are motivated to maintain a fast pace and continue to produce even in exhausting circumstances.
• Functional/Technical Expertise
  - Effective performers are knowledgeable and skilled in a functional specialty (e.g., finance, marketing, operations, information technologies, human resources, etc.). They add organizational value through unique…