Telecommunications Technician

Requirements

Establishes communications systems by installing, operating, and maintaining voice and data telecommunications network circuits and equipment.

• Plans network installations by studying customer orders, plans, manuals, and technical specifications; gathering equipment, supplies, materials, and tools, assessing installation site; preparing an installation diagram.
• Establishes voice and data networks by running, pulling, terminating, and splicing cables; installing telecommunications equipment, and cable trays; building ironwork and ladder racks; establishing connections; programming features; establishing connections and integrations; following industry standards; activating remote access tools; coordinating with contractors.
• Verifies service by testing circuits, and equipment; identifying, correcting, or escalating problems.
• Documents network by labeling and routing equipment and cables; recording configuration diagrams and specifications.
• Maintains network by troubleshooting and repairing outages; testing network back-up procedures; updating documentation.
• Maintains customer rapport by listening to and resolving concerns; answering questions.
• Maintains safe work environment by following codes, standards, and legal regulations.
• Updates job knowledge by participating in educational opportunities; reading technical publications.
• Enhances department and organization reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments.

• Telephony experience preferred.

• Must have a valid driver’s license, good driving record, and proof of insurance.
• Must be able to pass a drug screen/physical.